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Customer Service

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Your Residents Care More About Their Apartment Than You Do, and That Could be a Recipe for a Bad Customer Service

Brent Williams
3919 Hits
0 Comments
Resident Retention
  3919 Hits
0 Comments

Creating Emotional Brand Connections, Through Stellar Customer Service

MARLA POSEY
2648 Hits
0 Comments
Property Management
  2648 Hits
0 Comments

5 Minutes To Good Customer Service

Brent Williams
2991 Hits
5 Comments
Property Management
  2991 Hits
5 Comments
The Three Ps of Amazing Customer Service

The Three Ps of Amazing Customer Service

Shellie Sylla
2740 Hits
0 Comments
Property Management Resident Retention Multifamily Training and Career Development Miscellaneous
  2740 Hits
0 Comments
3 Do’s and 3 Don’ts for Interacting With Pregnant Residents

3 Do’s and 3 Don’ts for Interacting With Pregnant Residents

Jessica Fiur
1903 Hits
0 Comments
Property Management
  1903 Hits
0 Comments
7 Tips To Simplify The Student Housing Move-In Rush

7 Tips To Simplify The Student Housing Move-In Rush

Rommel Anacan
1360 Hits
5 Comments
Student Housing
  1360 Hits
5 Comments

NMHC OPTECH 2019 In Review: Disruption and the Hype Cycle

Rommel Anacan
2385 Hits
0 Comments
Apartment Leasing
  2385 Hits
0 Comments

The Secret Weapon

Carrie Polonsky
3432 Hits
5 Comments
Multifamily Training and Career Development
  3432 Hits
5 Comments

Leverage Social Media During Social Distancing

Shellie Sylla
990 Hits
0 Comments
Property Management Apartment Leasing Apartment Marketing Resident Retention Social Media and Technology
  990 Hits
0 Comments

Customer Experience vs. Customer Service - Who Wins?

Drew C Brucker
3066 Hits
0 Comments
Apartment Leasing
  3066 Hits
0 Comments

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