Human Resources

The topic of centralization and specialization has received an immense amount of focus over the past few years, but how many companies are actually moving forward to centralize their operations?
Are you making as much as others in the same position? Download these research results to help you assess increases and decreases in salaries in the property management industry so you can see how your salary compares!
This report examines employee expectations, desires, and satisfaction as it relates to progress in the Multifamily Industry. The survey, “The Hidden Desires at Work: Unveiling the Truth Behind Employees' Ultimate Wishlist!”, was created through efforts of Multifamily Insiders and Grace Hill, aimed at reaching apartment professionals throughout the industry.
Wages are changing fast across the industry and country! See how wages for different job types are changing. This research was supported by Rent Manager and Spherexx.

A Train the Trainer community member asked the following question:

We use on-site employees as trainers. We carefully select and mentor SMEs to become Certified Trainers for the company. They are an extension of the Learning team. Now that we are almost fully back to in-person training, I have recently certified 21 new trainers. Part of their compensation is a bonus when facilitating a session.


My question is related to the bonus. I'm putting together some data points for our leadership in hopes to increase the bonus paid to these trainers. Would you be able to share (or connect me with other leaders) what other companies are paying for this type of training? I'm not looking for salary information, just any additional bonus paid to SMEs when leading a session.

The following are the responses from the Train the Trainer community.

Are you making as much as others in the same position? We are updating our most popular survey of 2022 to assess increases and decreases in salaries in the property management industry so you can see how your salary compares!
The Great Resignation is upon us, and we want to understand how it is impacting multifamily professionals, especially on the front lines. Do your teams feel stretched thin? Have the challenges they have faced over the past two years impacted how they view your company, or even property management itself? There were a total of 132 responses submitted anonymously. The following results are compiled using statistical analysis software.
For employees who are required to be reachable via cell phone, we will reimburse a flat fee per month to cover cell phone charges.
Form to use to document a verbal conversation with an associate

This resource was crowdsourced through the Multifamily ShareSpace (Source 1, 2, 3) as a way to consolidate best practices used in the multifamily industry. This resource is freely available to all multifamily professionals and may be included in onboarding packets.

This resource was crowdsourced through the Multifamily ShareSpace as a way to brainstorm some valuable and insightful interview questions when hiring for the Regional Manager Position.

What’s your favorite interview question for a leasing agent? - Responses from the Community
Are you making as much as others in the same position? We are updating our most popular survey to assess increases and decreases in salaries in the property management industry so you can see how your salary compares!
Our industry is always trying to understand what the optimal staffing is for an apartment community, so we are helping to define what roles our employees play.
Our industry is always trying to understand what the optimal staffing is for an apartment community, so we are helping to define what roles our employees play.
Are you making as much as others in the same position? We are updating our most popular survey to assess increases and decreases in salaries in the property management industry so you can see how your salary compares!
Our industry is always trying to understand what the optimal staffing is for an apartment community, so we are helping to define what roles our employees play.

Are you making as much as others in the same position? We are updating our most popular survey of 2018 to assess increases and decreases in salaries in the property management industry so you can see how your salary compares!

This form helps guide a coaching session with an employee.

We examine on-site staffing trends in the multifamily industry for apartment communities.