Violating Pet Agreement

Recently I have come across the issue of residents believing it is okay to allow their pet outside without a leash. I have called and I have sent a friendly reminder of our Pet Rules, but this has had no effect. The next step is to make the resident aware that we do reserve the right to have the animal removed from property, but I have idea how to put this on paper without sounding rude. Has anyone been in a similar situation or have any ideas?

Taylor, do your residents sign a Pet Policy that contains specific language regarding unleashed pets and the consequences for violating the Policy? Start there. If you don't have one, then create one and notify residents that this has been added to the Lease and when they renew, they will be expected to sign it. Use it with all new residents, too, of course.

I would not worry about being rude when dealing with non-compliant residents. Your job is to educate the residents to the dangers of unleashed pets: biting others (do they have liability insurance to cover this?)and getting hit by a car (vet bills, possible loss of pet's life.) I would also emphasize that most municipalities have ordinances regarding pets being licensed and secured by a leash at all times outside of the home. The City can fine pet owners.

I always tell pet owners about the time when a pet off-leash took off after a squirrel. The squirrel made it safely across by the dog was hit and killed by the car. Also, I would consider creating a pet friendly Bark Park, if possible where dogs can run free. I would not, however, be afraid of enforcing your Pet Policy. It is a matter of pet, resident, employee, and guests' safety. Your Pet Policy should include language that specifies consequences of not leashing pets, including up to evicting the Owner who consistently refuses to adhere by the policy. Who needs residents who thumb their noses at following rules meant to keep their own beloved family members safe?

I completely agree with Mindy. If you've already called and sent a "friendly" reminder it might be time to get a little tough. I wouldn't worry much about offending people who can't bother to follow the rules. Having a pet in a rental is a privilege not a right.