Need to vent: I emailed the lead maintenance at my property that I have someone moving into an apartment

Need to vent: I emailed the lead maintenance at my property that I have someone moving into an apartment on 2/12, and the unit they are moving into is being vacated on 1/31. Why does he come back to me saying that I am cutting it close in getting the apartment ready.
3 days to paint
2 days for flooring
Am I being unreasonable or is that more than plenty of time to get an apartment ready. The apartment is 1151 square feet.

It's plenty of time unless he's aware of major repairs you aren't or he has a few other move ins that same week

I guess it depends if there was any other damage.

We give ten days to turn an apartment. I would say it depends on do you have other turns going on and is he the only maintenance person?

In Colorado, we typically follow the five business day turn standard.
One day for paint. One day for flooring. The remaining three days for for maintenance and cleaning. You are being more than generous.

It should be enough time to complete the home. But it will
Also depend on their current work load. Do they have an unusually high number of units to turn? Other projects going on? Sit and talk with him. Open communication is essential to a smoothly run community.

It sounds reasonable to me if he does not have a bunch of other turns to do. But we all know that management company / owner want the units turned very quickly because of vacancy loss. Every day it sits empty they lose money.

Depending on vendor workload and what he has already going on he may be considering condition. We have units that take a day and some that take ten if they've been occupied for years and we gave to do a full upgrade

Standard turns should take 5 business days with no special circumstances. I don’t think you’re being unreasonable at all unless you have like 10 make readies all due at the same time.

Legally our maintenance has 7 days to complete. We try to have them do it in 5 days. However, my old Maintenance Supervisor had them done in 3 days.
He schedules the turn before the resident has even vacated (easier to cancel than to get them there ASAP). He goes in and does his maintenance the same day painters are in there (he’s messy). Then carpet and cleaning last. Our carpet guys always leave a mess, so the last thing is cleaning. This way there is no need to a sparkle or spiff cleaning. Very efficient.

Have you seen the apartment? Always gotta start with knowing what you’re working with . What if it’s trashed ? If not trashed and normal turn then that’s plenty of time .

Our company company policy is 2 weeks. However my team usually turns in 10-12 days.

Depending on the age of the property. Overall we have a 5 day turn.

Our company requirement is 10 day turns, unless special circumstance.
Break down for him a per day loss to lease, then annual economic vacancy - when he sees how much the extra time costs, he might care.

Just one more question, do you not have your ready dates well in advance?
We get notice whether it’s 30 or 60 days and my maintenance manager immediately walks the apartment and schedules out from there.
I know my availability before I even start offering the apartment so there should be no question on the turn date.

Our policy was 5 days. 1 day for Maint, 2 for paint ( 1 if t/u only), 1 for flooring ( either shampooing or replacement), 1 for cleaning & walkthrough...Pre-walk 2 weeks before move out is key for knowing what will need to be done and ordered.

We give maintenance 7-10 days (calendar days not business days) to completely turn an apartment. So this is in line with that and I feel like that’s average for the industry. I’ve seen apartments painted, turned, and cleaned within 3 days so maybe this is how he’s telling you that he’s not happy with his job

Well 12 days is well more than typical turn time.
...but I'd have to ask WHY he'd think that it's cutting it close.
Whats wrong with the unit? Does it have excessive damage?
Is it reno?
Odor that requires treatments?
What else is on his plate of deadlines?
Does he need help with time management?
Does he have proper staff?
Is there an issue going on with vendors causing delays?
Or something else?
I'd explore why.

The condition of the returned unit dictates the available date. That being said, our painter never takes more than a day, our carpet/vinyl replacement never takes more than a day, and counter/tub refinishing takes 2 days in advance.

Depends on what needs to be done and if you get keys back on time. Vacate on 1/31 (Sunday) realistically, you might not get keys until 2/1. 4 business days at that point, which takes you to the following week. Are you replacing ALL of the flooring? That definitely makes it a two-day job. Now you're into mid week for maintenance and cleaning IF all goes perfectly on plan. So, I think you're both right. It's doable, no question, but I can see how your Maintenance thinks it's close.

It should be one day per trade. One day for punch.
We pre-walk the apartment three days before move out.
Paint day 1
Vinyl day 2
Carpet day 3
Reglazing (if needed for tubs/sinks or counters) day 4
Punch work day 5 (because he should have a list and ordered parts or appliances from pre-walk) cleaning day 6
Of any of these things don’t need done or can do carpet and vinyl in one day by same company, that cuts time too.
Do a final walk after cleaning in case you missed anything.
That should be a typical turn...
However, I have had apartments that has taken 2-3 days just to trash out. Or have had to have bed bug treatments. Which of course changes everything. But 10 days should be plenty of time.

You’re giving him 7 days too many!

Paint monday, clean tuesday, resurface counters, cabinets, tubs wednesday, make ready thursday, carpet shampoo friday morning, tu clean friday afternoon. Move in saturday if it is an easy turn. But if you are replacing doors, fans, hardware, plugs, switches, baseboards, blinds? That's is not a 1 day makeready. Depends on the properties age and the size of the unit. If you are pulling carpet and laying floors, you need one full day.

I have literally did it overnight. Trash out paint clean and an extra day for flooring or appliance replacement. They don't want you to know all they can do. Go over the budget with him. Show him the bigger picture. If he truly doesn't care he is the wrong person.