How can I turn a very distressed community around and change its bad reputation?

Hi Y'all. I need help. I currently manage 4 separate communities and I was just promoted to an area manager for another community however it is a very distressed community. High delinquency, unqualified tenants were let in and a very tenant friendly magistrate. Where would you begin, what route would you take? How can I turn this community around and change its bad reputation? Thanks In Advance!

What's the crime rate like at this property?

Who does your criteria? I would review it and get better qualified demographics, walk all units and make a priority list. Send out notices to residents introducing yourself. Look at your exterior lighting, might need to upgrade. If there is crime ask the police to get involved, and or get a courtesy officer. Get the whole team involved, and excited for new leadership, and would recommend increasing move in fees/bonds or deposits. Text box is a great service to communicate with residents and proven improvement in delinquency. I could go on and on, but that’s where I would start

There's a lot you can do about crime prevention, as well. Google "crime prevention through environmental design." With the right environment and policies, the criminals will move out on their own accord.

Make sure you have a good, frank discussion with the property owner and find out their goals. If they want to clean up the property, then you need to do a small "budget" showing them the costs, higher vacancy losses, and your plan to improve. They will also want to see what you forecast to be their numbers once the property is cleaned up and new residents are in place. Good luck! Property turnarounds are not easy, but they can be done.

Also, let the local police know what you are doing, and invite them to stop by anytime for coffee, or a place to write their reports. Nothing like police cars in the area to help with the crime.

PM me if you want. I was in that situation before. 1st start with delinquency. 2nd review criteria. 3rd stick to the Rules

I've had a similar situation with a judge before. Not sure where you're located or the law there, but where I am you can file a motion to have you're cases heard under another judge in a neighboring district.

Requalify at renewal

Hi Jennifer -

My name is Jon and I am a Regional Director at ClickNotices. Sorry this is a few months after your question, but I have a few suggestions on improving the properties you manage. The quickest change is to address delinquency head on. That's where my company helps. If you are interested, let me know and we can discuss how ClickNotices can help. Check out our website at clicknotices.com. Thanks!