Idk my A Class residents treated me so much better than my B class. We’re the A class residents a bit entitled? Yeah. But the B class residents were so much worse. They were even more entitled, I couldn’t answer the phone without f you, f this place and then kicking the door when our office was “closed”. My B class property taught me not to go above and beyond for a resident because it will blow up in your face.
I would expect that on C properties, they are a bit more complex challenges. You are dealing with the Affordable housing sector and the demographic that is very undeserved. Their struggles are different. I have found it "easier" to relate to the residents because I grew up in that sector myself. I cannot relate to the struggles of class A residents and the feeling of "entitlement". Regardless of demographic, I manage all properties as "A" properties because I believe that there should be no difference in how we serve our residents. This class "A" treatment, in my experience, has been appreciated much more on my affordable properties where in the class A they expect all that and a bag of chips!!
2 years 7 months ago#58178by Adriana Sanchez Valencia
Class C does not necessarily mean that it’s low income or tax credit. Class C properties can be a property that is older like 30 or 40 years old with very little or no amenities. It can be a well kept property in a higher income market.
I feel the same way! You never know, and what a life lesson it has been. I used that "never know scenario" to get my dress code change approved. Jeans and tennis shoes on the daily now. (C class properties plus one section)