Consider making an appointment with the assigned support rep for the applications you rely on.

Ask them:

• Are there any recent updates that could make our processes run even smoother?
• Are there features that we aren't but should be utilizing?
• Are there any automations that we could implement?

Have trainers & any other stakeholders join this meeting so they can be informed & up-to-date on how to get the most of out of your technology!

Update your Org-Chart

• Challenge where you need additional resources today, or may need them prior to the leasing season rush. Add those targeted new hires to your org chart.
• Evaluate everyone on the team and color code them if they, for example, need more training, are ready for promotion, etc.

Are you properly allocating your payroll to various properties, regions, or different clients, based on where your staff is spending their time?

Ask yourself these questions:

• Is this process manual and inefficient?
• Could you automate parts of the process by leveraging your payroll/time clock system? Or your work order data?

Accurate allocations will create a clear picture of property profitability and may allow Property Managers to recoup more costs that should be borne by the client. 

Be proactive and assure that you and your team are ready for the rush by applying these 3 tips during the month of February.