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Is excellence your enemy? What do your customers & residents think?
Is excellence your enemy? What do your customers & residents think?
People often skip over the basics to achieve a notion of "excellence" that is rarely clearly defined. Think about it, how can you achieve excellence if your basics are not in place???
Master the basics first, if you are not excellent at the basics then excellence will be your enemy. Learn the fundamentals that must be in place to achieve excellence.
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