· Data integrity, privacy, and cybersecurity
· Intelligent buildings and smart home tech
· Access control for both buildings and individual units/homes
· 5G, bulk, and managed Wi-Fi
· Smart maintenance solutions including utility management, leak detection, and other so-called “climate tech”
· PropTech impact on the prospect and resident experience
· EV charging solutions and parking management
· Artificial Intelligence (AI) and its application to leasing and operations
· Technology integration, deployment, and management
Questions
· How to manage the technology stack, including discussions around bundled solutions versus hand-picked, best-in-breed suppliers
· Integration of different solutions and the continued search for the plug-and-play ideal
· How to successfully deploy of technology initiatives, especially beyond the pilot program
· The intersection of smart home tech with data privacy concerns
· The ever-changing complexity of achieving seamless Internet connectivity across communities and portfolios
· Achieving and maintaining clean, consistent, safe, and useful data
· The impact regulatory trends will have on multifamily owners, operators, and suppliers
· How to choose from a disorienting array of solutions and service providers; some owner/managers may feel overwhelmed by a bounty of choices
· What impact will current economic uncertainty have on our businesses
Connection
The three days in Las Vegas were made most valuable by the willingness of conference attendees to share their experiences—good, bad, and ugly—to help their colleagues in their technology exploration and decision-making process.
The conference sessions featured operators from all asset types, ranging from publicly held REITs to regional operators, and PropTech supplier partners to provide the full array of stakeholder perspectives. All presenting panelists were refreshingly candid in their storytelling on stage and open to audience questions. Conversations between panelists and attendees dribbled over into the hallway after sessions wrapped or continued on in the various meeting places throughout the hotel.
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