Installing managed Wi-Fi in a multifamily community, whether in a new build or retrofit value-add project, requires strategic planning. Hardware and infrastructure setups must be designed and mapped to ensure complete property coverage and deliver maximum benefit to on-site teams and residents. But the advantages are worth the undertaking. Seamless connectivity throughout the community, fully supported proptech and smart home solutions, and the speed and bandwidth to accommodate remote professionals create an unparalleled modern living environment.

Here's a look at the hardware and infrastructure needed to make it happen:

• Cabling: Data cabling routed throughout the property connects and positions all critical components of the managed Wi-Fi system.
• Gateway servers: Gateway servers provide a single access point to connect networks and convert information from one protocol to another.
• Switches: Unlike routers, managed switches connect multiple devices via VLAN settings, while also managing ports.
• Access points: Each home is typically equipped with an access point, which transmits wireless internet to the surrounding area. By overlapping access point coverage, the entire community enjoys uninterrupted roaming.
• Resident devices: Access points come with an available ethernet port connection, providing a hardwired internet connection for remote work, gaming, and other scenarios where consistency is essential.

New Builds

While managed Wi-Fi implementation in new builds still requires strategic planning, installation is relatively straightforward. For example, cabling work must be scheduled in collaboration with other electrical infrastructure for minimal construction costs or delays. Supply chain issues must also be managed so projects aren't sidetracked by material availability.

However, the construction phase is the optimal time for Wi-Fi installation due to the time savings and lack of resident disruption. The other advantage to installing managed Wi-Fi during initial construction is the opportunity to open with a fully connected community and market that amenity to prospective residents during lease-up.

Retrofits

Value-add projects present unique hurdles, such as navigating existing internet contracts and identifying repurposable infrastructure components. In terms of installation, existing communities making the move to managed Wi-Fi typically experience a more extensive process, but one that can be navigated through transparent and tactical communications between onsite teams, installers and residents.

Managed Wi-Fi providers can supply flyers and digital correspondence to help residents and teams prepare for the infrastructure upgrades and installation — including "pardon our dust" notices prior to start of work. Just as importantly, providers should help to effectively communicate the value and benefits of managed Wi-Fi. By proactively answering frequently asked questions (FAQ) and providing access to resources for additional information, property management teams and managed Wi-Fi suppliers can mitigate resident concerns. Fortunately, once in place, managed Wi-Fi sign-up takes only minutes and doesn't require residents to schedule an appointment or install additional equipment.

Property management system (PMS) integrations simplify setup during move-ins and removal during move-outs. Yet, as part of the tool kit provided to on-site teams, supplier partners should still include resident sign-up instructions and support resources, as well as troubleshooting tips for on-site associates.

Thoughtful planning, installation preparedness, and diligent communication throughout the infrastructure upgrade process make all the difference in managed Wi-Fi deployment. Executing the process efficiently enables owners/operators to swiftly and significantly modernize their assets, and better meet the needs of today's renters.