Prospects only contact us today when they are ready to decide, yet 50% of onsite phone calls and emails onsite go unanswered. The first contact is our opportunity to move to the top of the list or get scratched. Elevating the skills in this performance is vital to growing your economic occupancy. While onsite leasing, Toni found the consumer was ready on the first contact to allow her to walk them through the details of leasing at the community and make that commitment!
When you take off your sales hat and became a facilitator, you’ll find yourself closing the lead on the first contact. Toni wants to show your teams how to:
- Be a Facilitator in 2020: Today's market is full of distrust, information overload, and a lack of human compassion. Your future resident needs a person who can unravel the leasing process and make it easier. Learn how to be a 2020 Leasing Facilitator in a market full of confusion, be a help instead of hype, and facilitate the lease for your future residents.
- Sitting on, GO!: If you have followed Toni, you know, she believes in premeditated leasing. Be ready when they call or email with tools/documents you can attach in 10 seconds to follow-up.
- Beyond Collateral: Facilitating is beyond the printed collateral. This plan includes building follow-up tools that bring all the details and steps together into an easy to follow the YES path.
- Add FUN to the decision process: To spice up the process, Toni has designed a fun attachment with a long list of the possible theme music to add some fun to the job.
Join Toni Blake and the Webinar Wednesday Team on This Special Recorded Broadcast to Start Closing on First Contact!
Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors, Marketing Directors
About Toni Blake:
Toni Blake was honored with the MultifamilyPro Industry Legend Award in 2008 and tours with the Apartment All Stars. She presents across the US, Canada, Europe and is the only Professional Industry Comedienne preforming on many top US comedy stages. She is a co-author of “The Complete Guide to Leasing Apartments” and featured in industry trade magazines. She's toured over 50 cities each year for 30 years inspiring thousands of industry professionals
Modern Message is the creator of Community Rewards - a resident app that combines the onsite marketing and operational efforts into one solution which rewards online engagement with the apartment community. Residents can earn reward points for completing various tasks at their community which can be traded for gift card prizes.
RentCafe.com and the RentCafe marketing suite provide powerful marketing services to drive qualified traffic to apartment communities. ILS advertising, Search Engine Optimization, Pay Per Click Advertising, Social Media and Reputation Management services help property managers and marketers fill vacancies and meet occupancy and revenue goals.
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.
