In this session, learn how to communicate and navigate through conflict resolution to build trust and reliability. We will challenge you to see that two people can see things differently and both be right. We will explore conversations vs. dialogue, active speaking, conflict vs. combat, triggers and how to avoid them, as well as give you tools to move through conflict. By the end of the session, you will be able to see that conflict resolution begins with you and ends with creating understanding.
- Demonstrate effective communication in conflict and important conversations.
- Understand conflict's origin and resolve problems to move towards common goals.
- Understand personal accountability in communication and conflict.
Join Jessica Fern and the Webinar Wednesday Team on this Recorded Broadcast to Master Conflict Resolution!
Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors, Marketing Directors
About Jessica Fern:
Jessica Fern is the Director of Training and Development for FPI Management, and national keynote leadership and development speaker for the MultiFamily Housing Industry. Jessica has 11 years of multifamily housing experience and has a passion of innovating change. Jessica has been seen on the NAA stage in 2019, was a keynote speaker for the 2019 Grace Hill Vision Conference, a speaker at the 2019 Zillow Conference, and has multiple full studio shows available on the MultiFamily Leadership Studio's platform who has given Jessica the name the "The Wolf of Leadership".
acriHR Source will advertise your position, source talent, sort and qualify applicants quickly and affordable. Ready to recruit new talent? acriHR will optimize job descriptions with automatic distribution to the best job boards, provide custom reports and with a pre-qualified talent pool from acriHR, you get better candidates ready for face-to-face interviews.
RentCafe.com and the RentCafe marketing suite provide powerful marketing services to drive qualified traffic to apartment communities. ILS advertising, Search Engine Optimization, Pay Per Click Advertising, Social Media and Reputation Management services help property managers and marketers fill vacancies and meet occupancy and revenue goals.
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.