There are four exceptional economic impacts on resident loyalty: Reviews, Referrals, Renewals, and Relationships. Toni Blake will share a plan for adding character-driven brand marketing and social content to intentionally build a culture of loyalty with both your team and residents. According to Edelman Trust Barometer research, the customer wants to do business with people they know and trust. People establish loyalty with brands that show their character and core values as critical in their personal and professional definition.
How would your residents describe your team in terms of character? Have you intentionally established a culture of high purpose and character-driven social responsibility? How are you measuring the 4 economic impacts of a character-driven brand?
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Most common mistakes
Expected or unexpected schedule conflicts? This package includes On Demand access!
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How to make your staff feel valued
Expected or unexpected schedule conflicts? This package includes On Demand access!
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How to make your staff feel valued
Expected or unexpected schedule conflicts? This package includes On Demand access!
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>How to make your staff feel valued
Expected or unexpected schedule conflicts? This package includes On Demand access!
Special KEYNOTE bonuses:
- Trend Report
- Downloadable and printable implementation plan
- Exclusive audio coaching guide provided by Toni for you and your team
Join Toni Blake and the Webinar Wednesday Team on this Special Recorded Broadcast to Build Loyalty!
About Toni Blake:
Toni Blake was honored with the MultifamilyPro Industry Legend Award in 2008 and tours with the Apartment All Stars. She presents across the US, Canada, Europe and is the only Professional Industry Comedienne preforming on many top US comedy stages. She is a co-author of “The Complete Guide to Leasing Apartments” and featured in industry trade magazines. She's toured over 50 cities each year for 30 years inspiring thousands of industry professionals
Leonardo247 is remote performance management software that streamlines operations for real estate managers by turning policies and procedures into daily guidance for onsite teams. Leonardo247 mitigates operational risk by automating key inspections, preventative maintenance, workflows, code compliance, work orders and critical tasks and offers management executives real-time visibility into activities at their properties.
RentCafe.com and the RentCafe marketing suite provide powerful marketing services to drive qualified traffic to apartment communities. ILS advertising, Search Engine Optimization, Pay Per Click Advertising, Social Media and Reputation Management services help property managers and marketers fill vacancies and meet occupancy and revenue goals.
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.
