How confident are you in using your current CRM platform?
Hello, I manage a small property management company and until now we have not had a parental leave policy.
Would you mind sharing your company's parental leave policy and/or what your experience was like (good, bad, ugly) taking parental leave in our industry? Many Thanks!
What’s the correct way to go if military doesn’t pay? TIA!
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Multifamily communities experience a surge in activity during the peak leasing season, typically spanning the spring and summer months. During this period, a flurry of new renters arriving, existing residents renewing leases and an influx of prospects seeking living spaces can present challenges for property managers. This chaos can also lead to higher incidences of package theft. Today's renters, particularly younger demographics, love to shop o ...
During our time in apartment marketing, I have found that the organizations we have worked with are often so concerned with form leads that they overlook their best leads...Inbound Calls. So far this month we received 392 inbound calls... That's roughly 130 calls a week...As apartment operators, are you truly aware of the number of inbound calls your team receives weekly basis? Do you know how many potential residents' calls are missed? If not, i ...
A BIG THANK YOU to all of our Maintenance folks out there! With out you, our properties would crash & burn in a very short time!! You provide a valuable service to our residents, the owners & the property! You give up your evenings, weekends & holidays, your see our residents at their worst. YOU are there for everyone whether it is a flood, fire or dog poop. You are there to plunge the toilets, clean out the disposal, hang new blinds or fix the...A BIG THANK YOU to all of our Maintenance folks out there! With out you, our properties would crash & burn in a very short time!! You provide a valuable service to our residents, the owners & the property! You give up your evenings, weekends & holidays, your see our residents at their worst. YOU are there for everyone whether it is a flood, fire or dog poop. You are there to plunge the toilets, clean out the disposal, hang new blinds or fix the HVAC. YOU make a positive difference in our industry! Show more
We are looking to provide our Community Managers with a cell phone allowance. Do any companies currently provide a cell phone allowance to Community Managers? If so how much?
Thank you!
Prospects are Looking for an Apartment Hookup…Most of apartment searches begin online, just like a lot of dating pursuits. Hey, isn't apartments.com our multifamily industry's version of match.com? Our online prospect is searching for an apartment hookup, right? Meanwhile, we put ourselves out there hoping that the apartment prospect is searching for a "meaningful relationship" that will lead to a long-term commitment…at our community! Think like ...
Recently a colleague asked me, "How can you tell whether a workplace is a good culture fit before you work there?" It's a good question–and an important one because if you're considering changing jobs, you want to choose a new employer that satisfies your needs, culturally speaking. An extremely basic definition of workplace culture, by the way, is simply, 'how we do things around here.' Figuring out how employers do things around ...
Do we all know when bonus depreciation expires?
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How much are you paying for multifamily software per unit/month (total)?
My teams are getting a little beat up...entitled residents, angry residents, impatient residents...are verbally abusive. All the customer care training in the world doesn't always prepare you for some of the outrageous demands and attitudes they are experiencing (and I have witnessed it myself). They are getting discouraged and I really feel for them.
I saw this at Lowe's and thought it might have an impact at properties..
What are your...My teams are getting a little beat up ...entitled residents, angry residents, impatient residents...are verbally abusive. All the customer care training in the world doesn't always prepare you for some of the outrageous demands and attitudes they are experiencing (and I have witnessed it myself). They are getting discouraged and I really feel for them.
I saw this at Lowe's and thought it might have an impact at properties..
What are your thoughts? Maybe with some verbiage tweaks?
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Guest Post by Stephanie Shore, Director of Marketing and Brand Development, Bozzuto (formerly with Marriott International and Hilton) Multifamily branding and marketing could take some notes from other industries—like hospitality. In hospitality branding, the critical focus is the guest experience; customer loyalty and maintaining brand reputation are the keys to success. Each of these principles can be easily, almost seamlessly, applied to multi ...
Who is in charge of new hire onboarding for on-site team members?
What is your company's long-term approach to handling economic uncertainty in the multifamily sector?