I made a leap from conventional onsite property manager to an executive management role for a section 8 portfolio recently.
The new company does EVERYTHING by hand-(Hand printed ledger cards, spiral bound work order books, paper checks hand delivered to the employees, the whole 9…it borders on feeling like I’m in a Quantum Leap situation). To be fair, I knew what I was getting myself into, and part of my stipulation for leaving my long time,...
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Rest assured, the Super Stars are noted although you may not get all the attention. The “C’s” require more emotional support and attention…
Hi, me again! Anyone using Al Leasing Assistants? Who are you using and why do you love it?
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One day they're putting in a maintenance request to have a lightbulb changed, while their rent is late, and the next day they're putting in their notice because they bought a house. Sure, good luck with that.
Employee concessions.
Reaching out to see how others handle employee concessions?
Also, do you offer concessions to employees who work at one site and live at a sister property?
Thank you!
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I have Three cats, when I moved in I informed the Manager I had two cats they are bonded to each other it was counted as one cat because of it I found a newborn that is now 9 months old he is fixed and had his rabies shot but today I come home from the doctor and find all these notices taped to my...
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Here's an interesting one....
We are a mid-rise community with all interior parking garage parking. Everyone pays $25 to park per month, or $100 for a reserved space. I've recently been asked twice by people with disabilities if there is a waiver of parking fee for disabled parking. We do have handicapped parking spaces in the garage. My feeling is that everyone pays for covered parking regardless of who you are, but disabled people have access...
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Just because someone wants something and it is reasonable doesn’t inherently entitle them to an accommodation simply because they have a disability.
I imagine you’d be sued if you tried to charge a disabled person for reserved disabled parking
In Dalllas, TX, we are required to have recycling at our properties. Funny enough, we recycled before the mandate. Anyway, we use a 3 or 4 yd container serviced by WM that is clearly marked “recycling” yet tenants continue to throw non-recyclables in the container. We pass thru the charges to...
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When asked, many operators will say they only accept digital payments and their communities are 100% paperless. However, after further exploration, we realize there are many exceptions, such as past resident payments, residents in eviction status, or even new move-ins, where many site team members will accept a paper payment. The fact is that nearly half of renters still pay by check or money order. Ensuring a consistent revenue stream is fundame ...
A live-in aide request. For properties like senior living communities, this is a regular request, and the procedure is memorized by many of the staff. But are your procedures up to date with the Fair Housing Act? For other properties, these requests aren't all that common and can cause some stress due to lack of experience. What are some of the nuances you should be aware of? Let's break it down.Remember, Disability Is a Protected CategoryW ...
The multifamily industry finds itself at a crossroads, grappling with insurance rate increases across every asset class. For those who own and operate multifamily properties, the sharp rise in insurance costs is more than just a budget line item; it's a significant operational challenge.Here, we'll explore the current challenges in the multifamily insurance marketplace, examining the underlying causes of these rate hikes and offer actionable risk ...
Exploring the Perception Divide Between Pet-Friendly and Pet-Inclusive Rental Housing In recent years, the relationship between humans and their animal companions has evolved dramatically. Pets are no longer just animals; they're valued members of the family, deserving of love, care, and accommodation. This shift in perception has significant implications, particularly in the realm of rental housing. Owners and property managers are no longer fac ...
Hello! Would love to hear ideas on different naming conventions for a floor plan with an additional area currently referenced as “Den” that is not enclosed, so no door or closet (picture on this post). Some options on the table 1 bed Flex, 1 bed XL….. now you go! Thank you.
It could also be a storage area for someone who needs a place for extra furniture or wheelchair storage.
1-bed 1-bath Deluxe
1-bed 1-bath with Suite
Does anyone have recommendations for a utility management company.
Trying to find someone who doesn’t charge fees for every little thing.
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Can you refuse to add someone on the lease just because they are disruptive?
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Otherwise I’d have turned away lots of applicants over time.
If they are being a disruptive guest though, then you should have been issuing lease violation notices to the resident. You’d need some sort of paper trail.
But I’d consult with your attorneys first as well. I’ve never had to ban a guest from the property before. Let alone one who’s potentially going to be a future resident.
If you do add them to the existing lease though, you could always non-renew them?
Doesn't the Covid-19 pandemic seem like it happened a lifetime ago?I remember at the very beginning of the pandemic, when no one had any information and everyone was freaked out, my husband went out in the early morning (to avoid crowds) to go grocery shopping. He was of course wearing rubber kitchen gloves but no mask, because at the time everyone thought Covid might be spread by touch. He got a huge haul, because who knew if the grocery s ...
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22 MayEvent starts in:
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05 Jun -
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Multifamily News
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- The Integral Group Breaks Ground on Wellspring Apartments
I worked with a property management company that did both commercial and residential rentals. Yardi is best for Commercial Rentals in my opinion.
First year files had to be kept forever.
We kept resident files 2 sided or 2 folders.
PBS8 we kept 3 years in file. Min 7 in storage.
LIHTC we kept every year.
The worst was when banks wouldn’t verify. 6 months of statements was MADNESS.
We had hella files.
Paper EVERYWHERE!
I do kind of miss having to physically handle paperwork however I do NOT miss the recertification process.
Best of luck!
Until you get the proper training, you could accidentally allow a mistake that could cost your company money. Congratulations!! And Good luck!!