• loader

When a resident provides a written notice to vacate (email or a letter provided to the leasing office), can the leasing office legally force the resident to sign their company NTV form and say "the notice starts from when we receive this form back"? Or would a court recognize the letter from the resident as a legal notice?

Read More...

Guest Insider Cannot force them to sign one on company letter head. Courts wouldnt care if it was written on toilet paper with a crayon.
loader
loader
Attachment
Guest Insider Yes if there a form they have to sign you can
loader
loader
Attachment
Guest Insider If the requirement is written notice per the lease contract it doesn’t matter if you have a form for them to sign as long as they provide written notice. A judge would honor their email because it’s a written notice.
loader
loader
Attachment
Guest Insider They can write it on a napkin and tape it to the office door if they want. Written notice is written notice. Also seems like a weird thing to be adamant about.
loader
loader
Attachment
Guest Insider  how do you affirm the notice is represented by all leaseholders? Or does it not matter?
loader
loader
Attachment
Guest Insider  Is this a specific circumstance question or a hypothetical? I would definitely not question it if they haven’t said the notice was not representing their intent.
loader
loader
Attachment
Guest Insider it doesn't necessarily matter. Obviously in roommate situations or bad break ups things can go awry but the point is we see 1 lease holder as a representation for all. So if one person wants to pay their portion of rent but the other doesn't have it, we don't take it bc we don't see them as separate entities. This would hold the same. You are not individuals you are full party to a lease and therefore if one person signs that's enough. You can go further and say that if there wasn't communication between lease holders it isn't the communities responsibility.
loader
loader
Attachment
Kathi Marie I’ve gotten a written notice via text message that I’ve been able to print out. It doesn’t matter the form as long as it’s given in writing it’s valid. I wouldn’t chase someone who already gave written notice and then want them to sign a form that seems a bit Time-consuming
loader
loader
Attachment
Guest Insider  how do you affirm the notice is represented by all leaseholders? Or does it not matter?
loader
loader
Attachment
Kathi Marie it depends on the situation. We have AppFolio so they can just go on the portal and give notice. However if you’re familiar with AppFolio if all the residents should give notice but give the notice on different dates it kind of screws it up so I will just send a follow-up text message to the other roommates and if they text and affirm. That is fine . Otherwise, if it’s a family, and say the wife gives notice and says our family is giving notice to vacate. I don’t really investigate it too much. I always follow up with a text message no matter when someone gives notice to vacate, but I don’t require them to give it on the portal, as long as I have it in writing
loader
loader
Attachment
Guest Insider Notice is notice. If your tenant is in some third world county feeding orphans and can only email you a 30 day notice on AOL with a dial up connection are you going to demand they drive to the nearest fedex with a fax machine to sign your form?
loader
loader
Attachment
Guest Insider We will accept the written notice and honor the date given as long as all parties sign the company NTV in X amount of time.
loader
loader
Attachment
Guest Insider It’s not really enforceable if they take it to court. You can ask and hope that they sign it, but can never require them to do so.
loader
loader
Attachment
Guest Insider I agree if it's on a napkin its notice
loader
loader
Attachment
Guest Insider it seems your question may really be 'How do you affirm the notice is represented by all leaseholders? Or does it not matter?"
All lease holders should sign the written notice,, this ensures the intent for the unit to become vacant.
loader
loader
Attachment
Jonathan Weatherford I’ve literally had a resident give notice on a business card for a strip club. As long as as residents give notice it doesn’t matter.
loader
loader
Attachment
Guest Insider when I starting sending out renewal notices at 120 days, the letter states that our form needs to be filled out, and I keep using that to get people in to sign them. in 5 years, have never had anyone give me notice any other way. you have to train them. if you want them to sign the form, make it the only option. if you are going to let them submit their own, then you will have to be inventive to get all the leaseholders to sign it together, and be prepared for the chase after if they don't all sign at the same time.
loader
loader
Attachment
a Guest You have to accept whatever written notice they provide.
You can encourage and try to get them to sign official NTV forms but if they don’t, their original notice to you is valid.
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

Nothing will destroy a great employee like watching your employer tolerate & reward the bad ones

Chris Finetto That’s true. But sometimes us employers just have to tolerate “C” grade associates, that’s all we have to work with… It’s when they become counter productive they have to go.
Rest assured, the Super Stars are noted although you may not get all the attention. The “C’s” require more emotional support and attention…
loader
loader
Attachment
Gerry Hunt Chris I understand it IS difficult to find the right folks for the right seats. If you chose to continue with the 'problem' employee, just make sue you ae evading the super stars. My Moto is the 3 T's ~~ Train,Train & Terminate! I choose to work with the best of the best.
loader
loader
Attachment
Guest Insider I completely understand and agree that finding good people is hard! I'm also not saying that if someone is "coachable" that you shouldn't try. BUT you have to know when enough is enough, for the health of the team as a whole. I'm not on board with the whole "the super stars are noted but the "C's" require more emotional support and attention."
loader
loader
Attachment
Guest Insider Agreed! 💯
loader
loader
Attachment
Sharleen Wiggs Currently going through this 😒🫣
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

Hi, me again! Anyone using Al Leasing Assistants? Who are you using and why do you love it?

Read More...

Guest Insider Zuma and we have had lots of issues.
loader
loader
Attachment
Guest Insider The top players following my analysis are Travtus or Meet Elise.
loader
loader
Attachment
Guest Insider Meet Elise and we have had really good results from it
loader
loader
Attachment
Brenda Sherrill We switched from Meet Elise to Zuma. I like Zuma better.
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

One day they're putting in a maintenance request to have a lightbulb changed, while their rent is late, and the next day they're putting in their notice because they bought a house. Sure, good luck with that.

One day they're putting in a maintenance request to have a lightbulb changed, while their rent is late, and the next day they're putting in their notice because they bought a house. Sure, good luck with that.
Grace Law New home buyers are also surprised when taxes and insurance go up yearly.
loader
loader
Attachment
Guest Insider Dave Ramsey is usless.
loader
loader
Attachment
Guest Insider Never useless, sometimes it offers another perspective and other times it reinforces just how right we are
loader
loader
Attachment
Guest Insider His 5m IG followers and 8 national best sellers may reflect otherwise.
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

Employee concessions.
Reaching out to see how others handle employee concessions?
Also, do you offer concessions to employees who work at one site and live at a sister property?
Thank you!

Read More...

Guest Insider 20% at any of our sister properties even if it’s not the one you work at.
loader
loader
Attachment
Guest Insider Depends on the agreement upon hiring. Some get free rent and reduced salary, some get 20-30% off and regular salary.
loader
loader
Attachment
Guest Insider We do a tiered, years of service 90 days to 2 years is 25%, 3 years is 30%, 4 years is 35%, 5-9 is 40%, 10+ is 50%
loader
loader
Attachment
Guest Insider I think some strong concessions are coming back around for top talent as it sb, we do 50% across the board, employee does pay any added amenity such as trash valet or cable/internet packages.
loader
loader
Attachment
Lisa Ward Live on site 50%, live/work different properties 30%
loader
loader
Attachment
Christi Anderson Greystar is 40% and 20%.
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!
a Guest created a new topic ' Emotional pets' in the forum. 3 days ago

I have Three cats, when I moved in I informed the Manager I had two cats they are bonded to each other it was counted as one cat because of it I found a newborn that is now 9 months old he is fixed and had his rabies shot but today I come home from the doctor and find all these notices taped to my...

Read More...

Can't comment or like? Make sure to log in or register for a free account!

Here's an interesting one....
We are a mid-rise community with all interior parking garage parking. Everyone pays $25 to park per month, or $100 for a reserved space. I've recently been asked twice by people with disabilities if there is a waiver of parking fee for disabled parking. We do have handicapped parking spaces in the garage. My feeling is that everyone pays for covered parking regardless of who you are, but disabled people have access...
Show more

Guest Insider That would seem reasonable but I would ask your attorney what's appropriate
loader
loader
Attachment
Guest Insider Have them fill out a reasonable accommodation form. If the accommodation is reasonable, then give them a reserve spot and charge them only the normal resident parking fee.
loader
loader
Attachment
Miles Scruggs That isn’t really how reasonable accommodations work being reasonable is only part of the equation. ONE of the other key components is “…. necessary to afford persons with disabilities an equal opportunity to use and enjoy…”
Just because someone wants something and it is reasonable doesn’t inherently entitle them to an accommodation simply because they have a disability.
loader
loader
Attachment
Erin Richard Everybody should pay the parking $25 a month. There shouldn’t be a waiver for people with disabilities to not pay to park there car. If a disabled person wants a closer reserved spot that isn’t a handicap spot, $100. Or they can park for $25 a month to park in a handicap spot, if they are able to, and that usually is much closer to an entry door.
loader
loader
Attachment
Megan Goodmundson Its a reasonable accommodation request. Go through normal procedures to verify and approve or deny. If approved get a handicap space sign with a “reserved” sign rider. Do not put apt # on reserved sign.
loader
loader
Attachment
Guest Insider As a Tow Co owner. You CAN enforce a HC person in a HC space that is “restricted” to a HC person WITH a garage permit. A reasonable accommodation could be done or you could simply stick to the restricted parking area and everyone pays.
loader
loader
Attachment
Guest Insider Accommodating disabilities isn’t an option they need to pay for. If they pay $25 to park in the garage and they are disabled, they have access to any disabled spot. If you have a plethora of disabled individuals, you need to ensure you have enough for all of them plus any that may arise due to injury.
I imagine you’d be sued if you tried to charge a disabled person for reserved disabled parking
loader
loader
Attachment
Brittany Stroud Absolutely not. You've received an accommodation request. Request in writing (but cant make them fill out) then respond in writting (mandatory). Verify request if disability is not evident, then add additional reserved handicap space (reasonable) or assign them an alternate space (reasonable) for $25 close to the door or in a accessible area. Our job is to find reasonable solutions that help aid them to live....not create additional barriers. Consult your attorney for a legal recommendation before the resident consults one to sue ownership, mgmt co., the property, and you personally. It's the smart choice.
loader
loader
Attachment
Guest Insider There is a grey area here. I would be sure to get all of the necessary paperwork for their file, but I wouldn't charge. I wouldn't risk the issues over a few dollars. Of course, check with legal first.
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

In Dalllas, TX, we are required to have recycling at our properties. Funny enough, we recycled before the mandate. Anyway, we use a 3 or 4 yd container serviced by WM that is clearly marked “recycling” yet tenants continue to throw non-recyclables in the container. We pass thru the charges to...

Read More...

Can't comment or like? Make sure to log in or register for a free account!

When asked, many operators will say they only accept digital payments and their communities are 100% paperless. However, after further exploration, we realize there are many exceptions, such as past resident payments, residents in eviction status, or even new move-ins, where many site team members will accept a paper payment. The fact is that nearly half of renters still pay by check or money order. Ensuring a consistent revenue stream is fundame ...

Can't comment or like? Make sure to log in or register for a free account!

 A live-in aide request. For properties like senior living communities, this is a regular request, and the procedure is memorized by many of the staff. But are your procedures up to date with the Fair Housing Act? For other properties, these requests aren't all that common and can cause some stress due to lack of experience. What are some of the nuances you should be aware of? Let's break it down.Remember, Disability Is a Protected CategoryW ...

Can't comment or like? Make sure to log in or register for a free account!

The multifamily industry finds itself at a crossroads, grappling with insurance rate increases across every asset class. For those who own and operate multifamily properties, the sharp rise in insurance costs is more than just a budget line item; it's a significant operational challenge.Here, we'll explore the current challenges in the multifamily insurance marketplace, examining the underlying causes of these rate hikes and offer actionable risk ...

Can't comment or like? Make sure to log in or register for a free account!

Exploring the Perception Divide Between Pet-Friendly and Pet-Inclusive Rental Housing In recent years, the relationship between humans and their animal companions has evolved dramatically. Pets are no longer just animals; they're valued members of the family, deserving of love, care, and accommodation. This shift in perception has significant implications, particularly in the realm of rental housing. Owners and property managers are no longer fac ...

Can't comment or like? Make sure to log in or register for a free account!

Hello! Would love to hear ideas on different naming conventions for a floor plan with an additional area currently referenced as “Den” that is not enclosed, so no door or closet (picture on this post). Some options on the table 1 bed Flex, 1 bed XL….. now you go! Thank you.

Hello! Would love to hear ideas on different naming conventions for a floor plan with an additional area currently referenced as “Den” that is not enclosed, so no door or closet (picture on this post). Some options on the table 1 bed Flex, 1 bed XL….. now you go! Thank you.
Guest Insider 1 bedroom with Bonus room
loader
loader
Attachment
Renae Maisano The obvious is home office area but it could also be another sleeping area for a small child or infant. Put up a privacy screen and add a small armoire for one another option. Try staging this, might help visually.
It could also be a storage area for someone who needs a place for extra furniture or wheelchair storage.
loader
loader
Attachment
Guest Insider Flex space
loader
loader
Attachment
Guest Insider The possibilities are endless; home gym, office, reading nook, craft room... I'd go with flex as well.
loader
loader
Attachment
Amy M Baker My thought was Office Nook/Flex Space or Creative Space and market it so they are in charge of what it is....maybe even Freestyle/Lifestyle Space.
loader
loader
Attachment
Guest Insider 1-bed 1-bath Plus
1-bed 1-bath Deluxe
1-bed 1-bath with Suite
loader
loader
Attachment
Guest Insider Bonus room is what I've typically heard in real estate terms. Since it cannot technically be called a bedroom, another term for that is "non-conforming bedroom". I do like flex space.
loader
loader
Attachment
Guest Insider Lovely open floor plan/space
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

Does anyone have recommendations for a utility management company.
Trying to find someone who doesn’t charge fees for every little thing.

Read More...

Ursula Gerson The ones I'm familiar with is RealPage RUM or YES Energy which is part of Yardi.
loader
loader
Attachment
Guest Insider Hi there, I work for Zego and utility management is a big part of our business. If interested, I am happy to connect you with our team who can speak to the product and share pricing insights.
loader
loader
Attachment
Guest Insider We use Argen out of the Atlanta area
loader
loader
Attachment
Guest Insider Depending on where you are possibly, I’ve used Minol and NES
loader
loader
Attachment
Megan Goodmundson Conservice. Or multi family utility solutions
loader
loader
Attachment
Guest Insider Depending on city . Why can't you just add flat fees for services?
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

Can you refuse to add someone on the lease just because they are disruptive?

Read More...

Guest Insider You have to treat every equally.
loader
loader
Attachment
Anamaria Perales-Lang The person that is on the lease is responsible for the behavior of their household and guest , that who I be communicating with
loader
loader
Attachment
Allie Gartside Sadly but also not sadly - we have fair housing for this reason.
Otherwise I’d have turned away lots of applicants over time.
If they are being a disruptive guest though, then you should have been issuing lease violation notices to the resident. You’d need some sort of paper trail.
But I’d consult with your attorneys first as well. I’ve never had to ban a guest from the property before. Let alone one who’s potentially going to be a future resident.
If you do add them to the existing lease though, you could always non-renew them?
loader
loader
Attachment
loader
loader
Attachment
Can't comment or like? Make sure to log in or register for a free account!

 Doesn't the Covid-19 pandemic seem like it happened a lifetime ago?I remember at the very beginning of the pandemic, when no one had any information and everyone was freaked out, my husband went out in the early morning (to avoid crowds) to go grocery shopping. He was of course wearing rubber kitchen gloves but no mask, because at the time everyone thought Covid might be spread by touch. He got a huge haul, because who knew if the grocery s ...

Can't comment or like? Make sure to log in or register for a free account!
  • Event starts in: