Not all properties are large enough to hire a full time maintenance person, so they contract out their maintenance. They crunched their numbers and found it was cheaper than paying for one man year.
So, one property had a manager right out of college and where as they were quick learners, they did not know if they were getting the best from the maintenance contract.
So what was done to solve this issue? There was a solicitation for a retired former maintenance lead person to provide quality assurance of the contracted maintenance work. They were placed on retainer and given a minimum guarantee for one year up to (x) amount of work.
It was a win, win situation for this property as they got expertise on their side and the retired maintenance lead was not working full time, but was able to get a little more money.
Does not work for everyone, but was the solution for one property!