Hi all! I'd like to get some ideas for our monthly resident newsletter. I hope I'm posting this in the right place!
Each month I include a maintenance tip (about 200 words) in our newsletter and I am out of ideas. I've tried to search for some ideas myself online but to no avail, and I'm the only one in our office who composes the newsletter so I'm not getting much input from other staff. So far I've covered the following topics: garbage disposals, dishwashers, smoke detectors, pet etiquette, trash and HVAC.
If anyone has any general suggestions (or specific!) please post them
Hi Kierston,
Sometimes, your Maintenance Supervisor or Corporate/Regional Construction Director can provide some great tips for property newsletters. They are often pleased to offer their expertise. I would include some tips on energy savings ideas (reducing your utility costs); pool maintenance and things like how you guys get inspected every year, and PASS! and why it is necessary to test the pool chlorine levels, etc., pool hours, safety around the pool. Other topics could be: setting up recycling in the community; what to do if a Resident encounters bees or other pests; why windows "fog" and the process for reporting that and what to expect when the Maintenance Technician comes to change out the glass/window; how to test the smoke detector/carbon monoxide detectors; how to program their thermostat; how to shut off water when the toilet overflows, sink leaks, pipes burst; how to keep those laminate or wood floors gleaming .... As you can see there are a lot of topics that can interest your Residents - and they do appreciate reading these kinds of tips each month.
Consider asking the maintenance staff for the analysis of the most frequently (top 10) requested repairs. Then discuss and analyze those repairs to see if any of them can be prevented by proper / better maintenance by the residents. Ask your repair technicians to explain how routine maintenance for a given problem area can improve the item in question. Then succinctly write to it, and ultimately include "what's in it for the resident" in the write-up. This approach will help with property maintenance and make the tip relevant to the resident.