Reaching out to see how you handle carpet cleaning at move out?

Reaching out to see how you handle carpet cleaning at move out? Do you require your tenants to have carpets professionally cleaned and provide a receipt? (Grocery store rentals not accepted). Do you advise them at move in that you, (the Management Co), will arrange for this and deduct from Security Deposit? (Providing the tenant with an estimate based on size of unit, extra charges for pet stains, repairs,etc of course).

We charge carpet cleaning fee at move in and they only have to vacuum well on the way out.
Shock and awe not all professionals clean to the same standards and residents aren’t going for quantity.

I told them it’s best they let us do it. However if they’re going to choose to do it on their own, it must be a licensed company that steam cleans not shampoos. And I must have a receipt. I also warn them that if it’s not done to our standards they will get charged again.

It's a fee on their lease that automatically comes out if their deposit

We will do it at move out for cost, or accept a professional receipt. We have deals with area companies (who do the work for us anyway) and they get a discount by going through them versus a non-partner cleaner.
Same thing with apartment cleaning.

Jay Koster have you ever gotten a professional receipt and yet the carpet still looks or smells like garbage? What then?
Thanks!

Ruby Yvette if they use our partners, they come back at no charge to us.
If not, we deduct the receipt from the cost of a deep power scrub.

To me that’s a part of the turn cost and outside of excessive staining, I would not charge the resident for that.

Amy Bradford Sulka same here. However I'm in NC and we legally can't take from SD due to laws. This is considered a normal turn costs unless excessive stains and even then our courts side with tenant if family that have been there more than a year!

We don't charge unless it's excessive dirt.

We pay for and schedule all the carpet shampooing of all of our units. That way we know it’s done to our liking. The only time a resident would get charged is if we had to do extra to remove a stain and or replace carpet or a smell

TX. Here we pay for basic carpet clean as turn cost. Additional charges billed to resident.

Anna Marie Lopez I would be interested in hearing your painting policy, please?

Michelle Martin at our complex resident are able to paint walls. They sign an agreement in the leasing office and we keep a record so we know they painted a room or a wall. We normally paint every apartment when someone moves out so if we need to do multiple coats then we charge them. Otherwise as long as they paint it back there’s no additional charge.

We have it stated in the lease we will withhold $45 for carpet cleaning

We send them a notice to vacate acknowledgement the week after they submit their NTV. The acknowledgment has move out and cleaning procedures, as well as their prorate for the last month. We talk about the carpet cleaning charge ($40), so they know ahead of time.

The prior management's lease has a sliding scale that determines what percentage of certain items they will be charged for and I've applied that to residents on our lease. Less than 6 months, they pay 100% of the cost and at a certain point they're not charged anything - for the standard clean. They are responsible for 100% of stain removal, pet treatment, etc. regardless of how long they are there.

Those terms are specified in the lease contract and both of you sign it. If they refuse to get those costs deducted from their deposit, then, they must contract a professional service.

$50 charged unless a receipt from a professional company is provided. This is in the lease package and on the NTV.

Tenant must provide receipt from professional cleaning company or we will charge them $150. Initialed in lease at original signing.

We pay. Part of the turnover process. We can’t charge cleaning fees in Michigan.

We pay for it as part of our turnover cost, the only time we deduct anything for carpet cleaning from the deposit is if there is extra stains or some thing over normal wear and tear like a patch, red stain, burn, then we bill for those additional charges but not for the cleaning itself.

We pay for a basic and anything beyond that is on the resident

If they have a pet they pay for carpet cleaning as outlined in the Pet Agreement, otherwise considered normal wear and tear unless damage or stains occur.