For those of you who have water filters in your refrigerators, do you replace them for free or charge the resident?

Topic Author
Michelle Andrade
4 years 3 months ago #40127 by Michelle Andrade
For those of you who have water filters in your refrigerators, do you replace them for free or charge the resident? TIA
4 years 3 months ago #40127 by Michelle Andrade
Topic Author
Matthew Youngerman
4 years 3 months ago #40128 by Matthew Youngerman
4 years 3 months ago #40128 by Matthew Youngerman
Topic Author
Anonymous
4 years 3 months ago #40129 by Anonymous
Replace for free. It is part of the appliance.
4 years 3 months ago #40129 by Anonymous
Topic Author
Denise Weems
4 years 3 months ago #40130 by Denise Weems
Resident purchases and we will install. Ours are a bit pricy $50 at Home Depot. It’s also written into their lease that this is their responsibility
4 years 3 months ago #40130 by Denise Weems
Topic Author
Brenda Andrews Sherrill
4 years 3 months ago #40131 by Brenda Andrews Sherrill
Laura Leigh Levy ik. My community is 131 units. It would have cost 13k a year to change out twice a year and to purchase from GE. That’s we we settled on once per year. Now that we have found them cheaper, we could probably change out twice, but residents are trained for once.
4 years 3 months ago #40131 by Brenda Andrews Sherrill
Topic Author
Christine Hoffstadt
4 years 3 months ago #40132 by Christine Hoffstadt
4 years 3 months ago #40132 by Christine Hoffstadt
Topic Author
Amy M Baker
4 years 3 months ago #40133 by Amy M Baker
Had them at my last community and we charged them for the filter not maintenance time or the could replace themselves. Residents were not happy about it. Its maintenance of the frig to me. Maybe offer at renewal.
4 years 3 months ago #40133 by Amy M Baker
Topic Author
Ivan Molina
4 years 3 months ago #40134 by Ivan Molina
Um, that should be a freebie for us to replace the water filter. They don’t own the fridge. It’s like us charging then to replace the bulbs in a microwave or the filters in a vent a hood
4 years 3 months ago #40134 by Ivan Molina
Topic Author
Devin Campbell
4 years 3 months ago #40135 by Devin Campbell
Our lease considers them “consumables” — things that get used up by the tenant’s use like light bulbs, filters, and batteries to ceiling fan remotes.
4 years 3 months ago #40135 by Devin Campbell
Topic Author
Nicole Malloy
4 years 3 months ago #40136 by Nicole Malloy
It’s a feature of the appliance but not affecting the function if they opt to dispense water unfiltered. The filtered water is consumable so it seems fair to me that residents pay for the replacement filters, not labor or maintenance fee to change out but actual filters (that get very pricey), yes. We provide toilet paper holders but not toilet paper too! Light fixtures but not never ending bulbs. ????
4 years 3 months ago #40136 by Nicole Malloy
Topic Author
Devin Campbell
4 years 3 months ago #40137 by Devin Campbell
Nicole Malloy I never thought of the toilet paper analogy. We make sure there’s TP rolls on all holders at move-in, but never has a tenant asked us/expected us to replace their toilet paper.
4 years 3 months ago #40137 by Devin Campbell
Topic Author
Nicole Malloy
4 years 3 months ago #40138 by Nicole Malloy
Devin Campbell as a regional I have always encouraged managers and teams to charge for the filters but usually get lots of pushback. I have used that analogy to compare because no one would dream of putting in a work order for more TP ????
4 years 3 months ago #40138 by Nicole Malloy
Topic Author
Anonymous
4 years 3 months ago #40139 by Anonymous
Nicole Malloy see, I don't understand that reasoning. (I'm in affordable so we don't get fancy). You're going to install a fridge with fancy features then blame the resident for using it? And may have used it as a selling point, then turn around and literally tell them "well if you use it you have to buy the ultra expensive filter because you can choose not to use it!"
It just doesn't make much sense to me.
4 years 3 months ago #40139 by Anonymous
Topic Author
Brenda Andrews Sherrill
4 years 3 months ago #40140 by Brenda Andrews Sherrill
We replace once per year for free. Our refrigerator filter light turns on every 6 months regardless of use. We reset light every other time.
4 years 3 months ago #40140 by Brenda Andrews Sherrill
Topic Author
Amy Sexton Horsley
4 years 3 months ago #40141 by Amy Sexton Horsley
Its funny. This question was just asked on another page I'm on, but that one is more geared towards single.family homes. I was the only one that answered owner responsibility for preventative maintenence costs. Im still not sure what the difference is. Its taking care of, and ensuring the life of the appliance.
4 years 3 months ago #40141 by Amy Sexton Horsley
Topic Author
Suzi Simon
4 years 3 months ago #40142 by Suzi Simon
We replace for free. We don’t charge for HVAC filters or smoke detector batteries either.
4 years 3 months ago #40142 by Suzi Simon
Topic Author
Paris Topazi
4 years 3 months ago #40143 by Paris Topazi
Free but those things are so pricy. $35 a pop on amazon or $50 a pop on HD Supply. We hit the reset button as many times as we’re able to until the resident catches on and we finally have to pull the trigger...
4 years 3 months ago #40143 by Paris Topazi
Topic Author
Christy Carlton Harris
4 years 3 months ago #40144 by Christy Carlton Harris
I think it depends on the lease. It could go either way, really. I’ve done both at properties over the years.
4 years 3 months ago #40144 by Christy Carlton Harris
Topic Author
Heather Ott Jansen
4 years 3 months ago #40145 by Heather Ott Jansen
4 years 3 months ago #40145 by Heather Ott Jansen
Topic Author
Damon Monteaux
4 years 3 months ago #40146 by Damon Monteaux
We buy one and then put the old one to a another unit using the new box to make them think it’s a new filter. We always get compliments on how the fresh water tastes so much better.
4 years 3 months ago #40146 by Damon Monteaux
Topic Author
Lavonne DuPont
4 years 3 months ago #40147 by Lavonne DuPont
Resident have to supply them and we will put them in for them.
4 years 3 months ago #40147 by Lavonne DuPont
Topic Author
Ashley Cazares
4 years 3 months ago #40148 by Ashley Cazares
If you don’t charge for a/c filters, I wouldn’t charge .
4 years 3 months ago #40148 by Ashley Cazares
Topic Author
Nikki Summers
4 years 3 months ago #40149 by Nikki Summers
Depends on what lease says, but I would think resident would be responsible
4 years 3 months ago #40149 by Nikki Summers
Topic Author
Jessica Velezmoro
4 years 3 months ago #40150 by Jessica Velezmoro
The fridge is yours, the maintenance is also yours!
4 years 3 months ago #40150 by Jessica Velezmoro
Topic Author
Alecia Stein Fuller
4 years 3 months ago #40151 by Alecia Stein Fuller
They have become SO EXPENSIVE. We used to replace them for no charge but just started offering to replace them at renewal only because of the cost
4 years 3 months ago #40151 by Alecia Stein Fuller
Topic Author
Regina Centamore
4 years 3 months ago #40152 by Regina Centamore
I would think Management would replace it as that is something you all decided to put in, need to budget that cost.
4 years 3 months ago #40152 by Regina Centamore
Topic Author
Julie Anne Rooney
4 years 3 months ago #40153 by Julie Anne Rooney
New one should be part of the turn. After that, it should be their responsibility, if it is specified in the lease.
4 years 3 months ago #40153 by Julie Anne Rooney
Topic Author
Carl Wilhelmy
4 years 3 months ago #40154 by Carl Wilhelmy
Who owns the refrigerator?
If the community owns it..then they MUST maintain it.. not the resident..
4 years 3 months ago #40154 by Carl Wilhelmy
Topic Author
Jason Scott
4 years 3 months ago #40155 by Jason Scott
I disconnect the water supply line to the fridge.
It's a leak source that can destroy the subfloor.
4 years 3 months ago #40155 by Jason Scott
Topic Author
Carl Wilhelmy
4 years 3 months ago #40156 by Carl Wilhelmy
Those who say..the residents choose to use the feature..also uses the switches and outlets..when they break..i guess you charge the residents..because they use them..
4 years 3 months ago #40156 by Carl Wilhelmy
Topic Author
Maria Johnson
4 years 3 months ago #40157 by Maria Johnson
We have the tenant change them and when they move out they have to show the receipt of the new filters
4 years 3 months ago #40157 by Maria Johnson
Topic Author
Billy
4 years 3 months ago #40226 by Billy
Filters are generally supposed to last 6 months. As long as they're not being replaced significantly sooner than that, we do not charge.
4 years 3 months ago #40226 by Billy