We’ve been having A/C compressors fail. Thoughts?? Suggestions??

We’ve been having A/C compressors fail. One year old community (Florida). This should not be happening this soon. GoodMan parts fall under warranty, but not labor. We love our vendors but they are taking 2-3 **WEEKS** to get these replacement compressors. As you can imagine, residents are not happy to live with a portable for that amount of time in blazing FL heat. I’ve never waited this long for vendor A/C repairs (2-3 days max has been my past experience). Thoughts?? Suggestions??

What brand of Goodman? What size unit?

Dan Holden they are GoodMan 410 with heat pump and they range from 1.5-2.5 ton.

Nicholas Clayton might be costly upfront, but I would buy a new outside condenser, replace the whole unit. Keep the unit and compressor. When the next one goes out you have a new unit ready to be installed. Just an idea.

Is there a Goodman Manufacturing store near you? In Houston and San Antonio we have Goodman locations that I would take and swap out for a new replacement compressor that was under warranty. I would call beforehand, and give them them serial number and date of manufacturing on the compressor, and they would have one ready when I arrived.

We are having the same issues…we have had 10 compressors go out in the last few months. We have spent so much money on refrigerant and our guys’ time…I would recommend reaching out to your installers to make sure that this wasn’t an install issue. Let them know that you are going to reach out to Goodman about the trend but want to give them an opportunity to look into this first.

This happened to us in SC. Because of the warranties they had to order out. Has preventative maintenance been done? This could tried to be done and they may come back to life. If it hasn't make sure when they are replaced it is kept up for the life of the equipment and for the sanity of your techs/residents.

I had a similar problem eith evaporator coils years ago. We had to wait until one failed in order to get Goodman to send the new one, so by the time it even arrived, the resident was without A/C for weeks. We solved the problem by purchasing one coil ourselves so we always had one on hand. It cost us $600, but it was definitely money well spent

I managed 2 midrises overlooking Manhattan and the Statue of Liberty. The property was 4 years old. We had water heaters failing weekly. Flooding out 2-4 floors. You’d walk down hallways and the walls would be studs. It was so bad that Goodman had to come in and replace all couplings on 544 units.

Some of mine are 40 years oland going strong. When they finally die, I replace them with Goodman's. I've only had maybe two of my Goodman's go out on me in the last 15 years or so. I do all of my own AC work, install, service and repair. Check your procedures.

We use Chadwell to process the warranty claim for condenser and our maint team completed install. We have parts within 2 days.

Stocking one/a few condensers is your best option (depending on failure rate, # of units, lead times, etc)Goodman units aren't going to last forever under FL heat, but if you are having a high % failure rate it could be very indicative of poor install practices

Having the same issue where I work in Florida. Only 1 year old property, had about 7 compressor changed out already, was told by the tech. that feel that the installers failed to pump the units down completely and there was nitrogen left in the lines causing the compressor to fail.

I'm in Oklahoma. It's been 100+ days for about a month it feels like. Resident bills are higher because the Ac is attempting to keep up and they aren't happy. Parts are on back order for 6 weeks at a time. It's insane!!!

Hire an in house tech that loves hvac work.

All of my techs are HVAC certified. We only reach out to vendors if they cannot diagnose the issue or if it still has problems after it is replaced.

Warranty issues are always tough. 2 years old and similar issues.

Goodman is still very slow at getting us the parts unfortunately you have to be patient

Dealing with this in TX. Unit installed about 3 months ago and the compressor is trash, done. Vendor having hard time receiving parts. It’s a nationwide problem, no matter the brand. It sucks.

Same issue here in DC. But with Champion condensing units rusting in less than a year. Jiffy Plumbing & Heating refuses to honor warranty and won't even call back.

I wish I had something positive to add. We're needing to replace some old AC units and are being told it will take 14 weeks - WEEKS! - to get these in.

We also had an issue one year of a faulty manufacturer. Check on that and see if you can recoup costs through them.

We are having the same issue! Brand new units are popping.

Amber Bell They are dropping like it’s hot.

Contact Chadwell or Rezcor they have faster turn around times

I have had the same issue here in UT. After replacing 10% of our property's compressors, we finally had a good vendor that found that they were failing due to contaminants in the lines, likely from uncapped lines during construction. The original installer went out of business and the warranty covered failed parts, but we had to add to our budget for the labor. The owners of the property can now go after the builder for the poor workmanship of their subcontractor during construction.