Rent Cafe - who set it up?

Topic Author
  • Posts: 26
  • Thank you received: 4
9 years 8 months ago #14923 by Ann Stack
If your property uses Rent Cafe, who was responsible for setting it up? Do you have an on-site Marketing person or is this something that's done via corporate office?

Does anyone have a site level marketing person, generally speaking?
9 years 8 months ago #14923 by Ann Stack
  • Posts: 1
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9 years 8 months ago #14927 by Tania Montanez
Hello,

We use Rent Café. The initial set up is done by me (Marketing Director) I create all the web design. The daily management of the site is given to the manager on-site. I create a bi-weekly reminder to have them check their sites for prices, correct information and so forth. Please feel free to inbox me for more information.

Thanks,

Tania Montanez
9 years 8 months ago #14927 by Tania Montanez
Chris T
9 years 8 months ago #14949 by Chris T
Replied by Chris T on topic Rent Cafe - who set it up?
This is definitely not a task you want completed onsite. The oversight over Rent Café should be done from the corporate office by someone on the marketing team in conjunction with IT. I wouldn't say it's a full time job but it definitely takes a good amount of time on the front end then atleast 25% of someone's time on the backend to support it.
9 years 8 months ago #14949 by Chris T
Kim Evans
9 years 7 months ago #14957 by Kim Evans
Replied by Kim Evans on topic Rent Cafe - who set it up?
Rent Cafe is labor intense. I would say it is definitely a full time position that should be a corporate office position. There are things after it gets going that are done on site but mainly worked out of corporate.
9 years 7 months ago #14957 by Kim Evans
Leah Etling
9 years 7 months ago #14958 by Leah Etling
Replied by Leah Etling on topic Rent Cafe - who set it up?
Good morning. Our Yardi RENTCafé team wanted to contribute the following insight to this thread:

Thank you for your interest in the RENTCafé implementation process. New RENTCafé implementations are assigned a Yardi account manager to work with. The account manager specializes in the RENTCafé platform. They will create a project plan and explain the roll out process and client responsibilities. We do our best to make the process simple and quick. If your company, or properties, has customizations, such as to the leasing workflow, implementation may take a little longer.

Our recommendation is to go live quickly with your marketing site, and then continue to roll out additional features. It’s important for clients to have an internal technical contact initially. We also highly recommend involving someone from your marketing and operations side. The technical and operations contacts will oversee specific aspects of the implementation. We’ll help your marketing contact become familiar with our content management system to make full use of the advanced marketing features available in RENTCafé.

We’ll train your staff on how to manage prospects and residents, send email blasts, and much more. Ongoing support is available, in addition to training resources and free webinars. The RENTCafé platform is constantly evolving. We make every effort to keep clients informed, to provide the information you need to effectively manage your properties, and to help you grow your online presence once your properties are live.

Prospects and clients are welcome to reach out to us at [email protected] if they have additional questions. Thank you.
9 years 7 months ago #14958 by Leah Etling