Need ideas. What are things you did to help you stand out from the rest with regards to self guided and virtual tours?

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3 years 11 months ago #44727 by Ashley Fisher
Need ideas. What are things you did to help you stand out from the rest with regard to self guided and virtual tours? I am running our of ideas and need help snagging these leases! All suggestions welcome


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3 years 11 months ago #44727 by Ashley Fisher
Kendra Kay
3 years 11 months ago #44728 by Kendra Kay
Have you tried pinning walk through tours on social? We did that and had initial success!
3 years 11 months ago #44728 by Kendra Kay
Regan Hartley Wismer
3 years 11 months ago #44729 by Regan Hartley Wismer
3 years 11 months ago #44729 by Regan Hartley Wismer
Keenan Yoseph
3 years 11 months ago #44730 by Keenan Yoseph
When self touring, you could leave some type of surprise thank you gift in the room for them! A thank you card + candy, something like that!
I don't think your post is saying that you need a virtual tour but if you do, let me know. I can make your vendor search a lot easier (I'm a salesperson for a VT company but I know our solution isn't necessarily the best for everyone)
3 years 11 months ago #44730 by Keenan Yoseph
Melanie Underwood
3 years 11 months ago #44731 by Melanie Underwood
I have had a lot of success with combining the self guided and virtual tour. When they arrive on site there is a personalized envelope on the office door that has directions to the apartment they are touring and a zoom log in. Once they are in the apartment they join the zoom and we “walk” through the apartment together.
3 years 11 months ago #44731 by Melanie Underwood
Vicki Hurley
3 years 11 months ago #44732 by Vicki Hurley
3 years 11 months ago #44732 by Vicki Hurley
Chris Finetto
3 years 11 months ago #44733 by Chris Finetto
Make it a scavenger hunting. You can hide certain concession certificates, gift cards, etc...
3 years 11 months ago #44733 by Chris Finetto
Chris Finetto
3 years 11 months ago #44734 by Chris Finetto
Currently offering very cool discounts - and hide something in the fridge.
Have a look into your future living at Agony Arms Apartments - hide something inside of the mirrors medicine cabinet.
3 years 11 months ago #44734 by Chris Finetto
Whitney Manak Sullender
3 years 11 months ago #44735 by Whitney Manak Sullender
We are seeing great conversion successes when you tie your Self-guided tours and VTs into a chat bot. DM me if you would like more details.
3 years 11 months ago #44735 by Whitney Manak Sullender
Stacey Feeney
3 years 11 months ago #44736 by Stacey Feeney
Self-guided tour “passport” handout!!! I have a couple really cute examples of the designs. DM me and I’ll send!
3 years 11 months ago #44736 by Stacey Feeney
Rachel Yockey
3 years 11 months ago #44737 by Rachel Yockey
I've seen a lot of teams have success incorporating video into their SGT's. They create video content relevant to the unit - features, utilities, etc. and they create QR codes that link to the videos, and have nice signs throughout the unit to help the prospect notice things and "hear" the sales pitch that would be given if it was a hosted tour. Happy to provide more information if you'd like!
3 years 11 months ago #44737 by Rachel Yockey
Melissa Ann Hickson
3 years 11 months ago #44738 by Melissa Ann Hickson
We stand out because of our customer service!
3 years 11 months ago #44738 by Melissa Ann Hickson
Jaime L. Ipock
3 years 11 months ago #44739 by Jaime L. Ipock
3 years 11 months ago #44739 by Jaime L. Ipock
Susan Scharpenter
3 years 11 months ago #44740 by Susan Scharpenter
I set up the apts. with mini models-items they can keep when they move in. I had a women that just move here from another state w/nothing. She has 2 dinner plates, 2 bowls, two glasses, decorative place mats and kitchen towels-she was ecstatic! and she rented!
3 years 11 months ago #44740 by Susan Scharpenter
Nicole R. Coschigano
3 years 11 months ago #44741 by Nicole R. Coschigano
Nanoseptic products. Check 'em out online. My residents noticed and really appreciated them.
3 years 11 months ago #44741 by Nicole R. Coschigano
Anonymous
3 years 11 months ago #44742 by Anonymous
We didn’t do this but I think it’s a good idea: IPad with a real time FaceTime tour. That way you can brag up the features and they can ask questions while the are fresh on their minds. And hand them a tape measure with it.
3 years 11 months ago #44742 by Anonymous
Laura Poff Snyder
3 years 11 months ago #44743 by Laura Poff Snyder
I just recently joined Tour24. Have you heard about our self guided tour app?
Dm me your email address and I will provide you some information.
Have a great day!!

Tour24 is an app that intergrates with your property management software and allows prospects to sign up for self guided tours.
They are vetted through CheckPoint ID, and the customizable tour through your community is monitored through beacons.
It allows you to see how long they were on the tour, where they spent the most time, and it then prompts them to start the leasing process.
It’s an extension of your leasing team and an amazing software platform that further assists you with after hours tours as well as for prospects who are trying to social distance.
Tour24 is working with ownership groups and management companies to maximize your prospect tours. If you want more information or a demo I can set that up for you!
3 years 11 months ago #44743 by Laura Poff Snyder
Zachary Sloan
3 years 11 months ago #44744 by Zachary Sloan
To complement the tour, we’ve seen customers use Rentgrata to help prospects get more information either before, during or after.
3 years 11 months ago #44744 by Zachary Sloan
Jen Cox Cyphers
3 years 11 months ago #44745 by Jen Cox Cyphers
Check out Pynwheel.com
Self Tour! It’s a mobile app that is pretty easy to set up that has tons of benefits for your prospective residents and makes it so easy for you! It’s all geared towards converting tours to leases.
3 years 11 months ago #44745 by Jen Cox Cyphers
Laura Bruyere
3 years 11 months ago #44746 by Laura Bruyere
We worked on implementing a fun self guided tour option for one of our clients. It was complete with fun key chain & easy to read maps with amenities areas highlighted. A take along bag that included snacks, water, and great stopping points marked on the property for viewing & taking selfies! Treats and note cards left throughout the displays to enhance self guided tours. May implement a 'scavenger hunt' with hidden goodies through out displays, collect all items & get a free application fee! ;) Stay well & happy leasing!
3 years 11 months ago #44746 by Laura Bruyere
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3 years 10 months ago #44912 by Maria Pietroforte, CPM
Did you know that on February 10th the weekly webinar will be on staging for tours?
This webinar will certainly give you ideas on how to stand out.

Hope to see you there,

Maria
3 years 10 months ago #44912 by Maria Pietroforte, CPM
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3 years 10 months ago #44959 by Christina Gray
Good Morning, Do you mind sharing your passport handout with me? My email is [email protected]

Thank you so much!
3 years 10 months ago #44959 by Christina Gray