How many service requests (work orders) do you receive per unit per month?

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4 years 3 months ago - 4 years 3 months ago #41025 by Kevin Grail, CPM
How many service requests (work orders) do you receive per unit per month?
4 years 3 months ago - 4 years 3 months ago #41025 by Kevin Grail, CPM
  • Posts: 1
  • Thank you received: 1
4 years 3 months ago #41054 by Brianna Plante
About .5
We had 1200 work orders in the past year, over 200 units.
4 years 3 months ago #41054 by Brianna Plante
Karen Waddell
4 years 3 months ago #41384 by Karen Waddell
Up to 3 for under 5 units per property. The others just want to visit and find a small something (light bulb change out) for maintenance to do while there. I'm pretty big on keeping to a weekly/monthly/quarterly/yearly preventative maintenance schedule so something is being inspected or maintained on a regular basis in order to keep "surprises" to a minimal. The more active we are in this area, the more we're able to prepare/budget. It's a good way to build relationships with the residents and give hints on helping to maintain their unit (like running hot water before running the dishwasher and then place the whole canister of non-sugar crystalized crystal lite lemonade mix in the dishwasher and allow it to run the full cycle to clean out all the moving parts and openings 2x/year). Once residents "love" their home and community, they want to help maintain it. ♪
4 years 3 months ago #41384 by Karen Waddell