Question for all MFInsiders! Staffing

When you look at how many employees you have in your company vs. how many units you manage, are you close to the old standand 1 per 100? Or do you find the industry is moving away from that with more or less units per employee? I would love to hear your thoughts on this topic, and what everyone is currently doing now.

I run a student dominated property with 228 units. I have 2.5 office staff in the Winter, and 3 in the summer. I have 2.5 maintenance/housekeeping in the winter and 4 maintenance/housekeeping in the summer. Hope that Helps

Tanya - Here's a few examples of what I run with:
244 units = 3FT office and 3FT maintnenance
433 units = 5 FT office and 5 FT maintenance with 1 FT groundskeeper and 1 PT LPS officer
128 units = 2FT ofice and 2 FT maintenance
136 units = 2 FT office and 2 FT maintenance

Hope this helps

you keep the same staff levels year round?

We do keep the same static staffing year round... have found that it better suits/aids the residents in down times during the off months and offers us the ability to trade out through the various properties to accomplish CapEx, etc.

very nice!

1 per 100!? wow! I can't imagine that workload! My community has 83 units, two full time employees (one manager- me, and one maintenance/porter,) and one part time assistant manager who does maintenance and office 18-24 hours per week, depending on the season.

Our property may be busier than normal though. We are located next to several very busy intersections, the freeway, and a huge shopping mall (don't ever visit at Christmas, you wont get out of our parking lot until after new years.)

1 per 100 office staff is a bit shy. It depends on your days of operation. Leases are lost by a "out to lunch / or out on property" sign on the door. With 7 days of operation many days are left with one office staff operating a multi-million dollar asset. It's my opinion that it's not great customer service for the residents/prospects or safe for the on site person working alone open to close. But I'm not writing the check overall it depends on your NOI.