Hi Jennifer. I am from the UK and I am a Property Manager in London. I am quite younge, 23 and have been doing this job since I was 18 and I have to say it has opened my eyes so much. I am not sure if it is just me that think this but it would appear that some of the worlds craziest people seem to be leaseholders and reside in blocks of flats... why is that? most of them seem to suffer from OCD , controlling nature, demanding, very smart and very professional yet have to be spoon fed on the simpliest things.... blocks of flats seem to make the smartest people go to jelly! On the other hand I have met some of the nicest kindest people along the way. story number1. now this will make you laugh. There was a block I managed and there was a roof issue which was effecting the top floor flat owing and he was having leaks etc. Before this issue occured I would speak to him on a weekly basis, very friendly, my emails usually started of with HI, how are you hows the weather there etc and his were the same. Throughout one month I was keeping him updated on the leak situation and how i was resolving it, as always, when I emailed him my emails started with , Hi how are you, how is the weather where you are and then I went on to update him in the email. The next day, my manager gets a formal complaint frm this leaseholder about me and it was something along time lines of " I am not very happy that my property manager asked me how I am when I have a leak! or asked me how the weather was, I feel that she is taking the micky out of my situation and mocking me by asking how i am and how the weather is" I kid you not, this "complaint" consisted of 3 pages......... an example of how a property manager can never do anything right and the sooner you come to terms with that fact, the better a property manager will perform. Story number 2! I mention at the beginning of this that people, that live in blocks of flats seem to suffer from seriouse OCD for some odd reason. For example, I had a call, from a leaseholder, they first called my land line, I could not answer at the time. Straight after they called my mobile, then they emailed me then they called my land line again, kept hitting redial. I finally asnwered and it was only to tell me the bin men hadnt been.................. seriously, what is wrong with
these people. 3rd story, some woman tried to claim compensation for tripping over the commmunal door step while she was drunk... yes she actually submitted a law suite........ i have so many more! if your want to know id be more than happy to tell