Do you use reputation management software?

Do you use reputation management software?

RentPath has a Community Reputation system. If you’re interested let me know.

I’m curious what the property threshold needs to be for reputation management to make sense. I can see the economy of scale with 20+ property portfolio.

I think thats a great question too, I am not sure about this. I could only assume that it could be beneficial if a single person was managing enough locations to make the cost work in a budget.

There’s no such thing as reputation management software. software can help you see reviews , but a reputation management process is a multi-step , multi platform approach that requires team effort.

Thanks Arthur, I'm asking about the software that a company may use to assess existing reviews from multiple review posting sites all in one place. I spoke with a company about this service today but am curious to know if many people use this type of software.

try Reviewpush.com, I love it and it’s ridiculously cheap

Arthur Kosmider Thanks for the info!

We also use review push. We have some thrifty regional managers and they like the price tag on this one vs some of the more robust options. And they are very good, they’re currently reviewing the ask to add in our rent cafe api so they can roll up our website reviews as well.

ReputationPro from RentPath is less than $300 a month and they respond to all reviews for you (with your approval) it has worked for my company!

Respond with your approval? You still take time out of your day to approve it...

Brook Birdsey for positive reviews they automatically post. For negative ones, they want to be sure that they are giving the review the attention it needs. RepPro does all the heavy lifting

Community Rewards by Modern Message REALLY helps with this. www.modernmsg.com

And I haven't used it yet, but Entrata has ReputationAdvisor - which lets you monitor, respond to, and publish reviews and manage social media account content.

Easy Media is around $40 per month.

Rick Sells (RentPath) is a national expert on this topic!

We incorporate reputation management in with SEO

I am a former Client Trainer for Entrata. They have a very good reputation product called Reputation Advisor. I would definitely check them out.

This is great information, thank you all for sharing.

Reputation.com and binary fountain are worth looking at as well.

You should consider SOCi - their platform is geared for multiple-location management of reviews, social posting, social listening & responding. The review platforms they integrate with are: Google Business, Yelp, Facebook pages, and Citysearch. We are currently in a trial with them and liking it a lot - our contact is [email protected] Best wishes! :)

Nikki Yeager Jorski, can you shed some light on this partnership?

Leah Love Orsbon We partner with ChatMeter, Reputation.com and working on a partnership with Soci. We are a review "generator" ... not a reputation management company therefore we do not compete with any of these companies. Our program helps you determine who your advocates are and get them talking about you and sharing their experiences online. These other companies help manage your reputation management program, respond to reviews, etc. We work together with them to help you accomplish your online reputation mgmt goals. At the end of the day Modern Message is a resident engagement and loyalty platform. Improving your online reputation is just a piece of what we do ... we are so much more! Let me know if you'd like to see a demo of our program.

Yes! Its a great tool to keep up with all my sites at once & monitor/reply from 1 place!!

Chatmeter is another great option! SOCi also just implemented this

We do this Respage! Email me for a demo. [email protected]

Check out respage.com for reputation management. Recently added zillow hotpads integraton too.

We really like the results we see from properties who use Modern Message and the product John Hinckley and his team have crafted.

Here are some interesting insights from JTurner Resarch on the mechanics of online reviews and reputation www.jturnerresearch.com/hubfs/The-Mechanics-Third-Edition.pdf

We use Soci. www.meetsoci.com .