File Maintenance

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11 years 9 months ago - 11 years 9 months ago #11159 by Stefanie Ray
Just curious what the time frame is these days for keeping old prospect/resident files. Is it 5 or 7 years?
Thanks
11 years 9 months ago - 11 years 9 months ago #11159 by Stefanie Ray
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11 years 7 months ago #11531 by Mary Gwyn
Replied by Mary Gwyn on topic File Maintenance
Oops! Looks like no one replied.
We hold denied applicant files and "dead" guest cards for 2 years, since a fair housing complaint can be filed for 2 years after the person perceives the discriminatory behavior. We hold property resident files for 5 years from the time a resident moves out.
Hope this helps!
Mary
11 years 7 months ago #11531 by Mary Gwyn