We are not providing light bulbs to residents anymore. Any advice on what to say?

Topic Author
Ansly Frst
6 years 4 months ago #21879 by Ansly Frst
QUESTION! We are not providing light bulbs to residents anymore and are making them replace them, any advice on what to say?
6 years 4 months ago #21879 by Ansly Frst
Topic Author
Jon E Directo
6 years 4 months ago #21880 by Jon E Directo
its a consumable good. Are you at least installing it for them?
6 years 4 months ago #21880 by Jon E Directo
Topic Author
Ansly Frst
6 years 4 months ago #21881 by Ansly Frst
6 years 4 months ago #21881 by Ansly Frst
Topic Author
Nathan Baker
6 years 4 months ago #21882 by Nathan Baker
residents change them here unless is it a fixture that has to be completely unscrewed...i.e. our kitchen light fixtures
6 years 4 months ago #21882 by Nathan Baker
Topic Author
Bianca Carlson
6 years 4 months ago #21883 by Bianca Carlson
I don’t change or supply bulbs for the tenants unless it’s difficult to change or extremely difficult to reach. I suggest LED light bulbs, that way they’ll never have to do it again
6 years 4 months ago #21883 by Bianca Carlson
Topic Author
Ryan Meyer
6 years 4 months ago #21884 by Ryan Meyer
If they cant reach, hard to put in, or within the first month or two of moving in. I don’t mind helping because we are switching all turns to led anyways
6 years 4 months ago #21884 by Ryan Meyer
Topic Author
Scott Schneider
6 years 4 months ago #21885 by Scott Schneider
Why not make some money off this? Offer a "consumables" package for residents that includes things like light bulbs for a few bucks a month, and keep a stock of them in the leasing office. If they don't have the consumables package, they can buy them individually.
6 years 4 months ago #21885 by Scott Schneider
Topic Author
Leigh Ann Garland
6 years 4 months ago #21886 by Leigh Ann Garland
Smoke detector batteries too
6 years 4 months ago #21886 by Leigh Ann Garland
Topic Author
Nancy Alex
6 years 4 months ago #21887 by Nancy Alex
We have AN addendum that they have to replace the CFL bulbs with the same. We are going to LED soon so the same would apply.
6 years 4 months ago #21887 by Nancy Alex
Topic Author
Kathy Winfrey Chaney
6 years 4 months ago #21888 by Kathy Winfrey Chaney
I have always replaced the weird bulbs, heat lamps, vanity etc. But closet bulbs they are on their own for those.
6 years 4 months ago #21888 by Kathy Winfrey Chaney
Topic Author
Chelsea Alise
6 years 4 months ago #21889 by Chelsea Alise
If they can't reach we will change of they purchase the bulb.
6 years 4 months ago #21889 by Chelsea Alise
Topic Author
Linda Stadler Graham
6 years 4 months ago #21890 by Linda Stadler Graham
We replace bulbs that are in fixtures, high ceilings or appliances.
6 years 4 months ago #21890 by Linda Stadler Graham
Topic Author
Homar Santiago
6 years 4 months ago #21891 by Homar Santiago
Sure, you can give them advice on a new place to live when they don’t renew their lease.
6 years 4 months ago #21891 by Homar Santiago
Topic Author
Bethany Anderson
6 years 4 months ago #21892 by Bethany Anderson
I think that's silly not to replace them. The cost is very minimal on our side and it gives them another incentive to lease or renew. They're renting for a reason. Not to mention the work on maintenance is very minimal as well.
6 years 4 months ago #21892 by Bethany Anderson
Topic Author
Serena Bromley
6 years 4 months ago #21893 by Serena Bromley
Most leases already state that just check your leases and if not add an addendum
6 years 4 months ago #21893 by Serena Bromley
Topic Author
Brandon Payton
6 years 4 months ago #21894 by Brandon Payton
We replace all bulbs in our fixtures. It's just good customer service.
6 years 4 months ago #21894 by Brandon Payton
Topic Author
Anonymous
6 years 3 months ago #22083 by Anonymous
I inform the resident/s upon move-in that the light bulbs are all good working condition and that if a bulb should burn out, it's the residents repsonsibility to replace them. However, we do replace the flourscent bulbs in the kitchen and the appliance bulbs.
I have a lot of elderly here, so during the lease signing they are informed to purchase the bulb and we will replace it for them.
I have no complaints from any of my residents and I have worked here for 23 years.
6 years 3 months ago #22083 by Anonymous
Topic Author
Anonymous
6 years 3 months ago #22084 by Anonymous
I like that Idea of a consumbles package,what else would you put in this package?
6 years 3 months ago #22084 by Anonymous
Topic Author
Kathy Cobb
6 years 3 months ago #22085 by Kathy Cobb
We charge a monthly maintenance fee and change them
6 years 3 months ago #22085 by Kathy Cobb
Topic Author
Monica Lunderman
6 years 3 months ago #22096 by Monica Lunderman
We provide at move in with LED lights and explain regular bulbs are tenant responsibility throughout the lease. We rent houses so we do still provide/replace safety lighting for front and back porches and flood lights. We also replace appliance bulbs since we provide appliances. Anything else, they buy themselves or we will purchase and install but charge them a fee. We do make any accommodations for any elderly or disabled residents and we'll install any/all. Good luck!
6 years 3 months ago #22096 by Monica Lunderman
  • Posts: 160
  • Thank you received: 32
6 years 3 months ago #22097 by Mary Gwyn
Another possible thought is to reach out to the electric company in your area and see if they have a lighting program. Duke Energy/Progress Energy provided free LED light bulbs for all our apartment interiors (NOT common areas). We installed them but they were FREE! Perhaps there's a program like that in your area.
6 years 3 months ago #22097 by Mary Gwyn
Topic Author
Hello Resident
6 years 3 months ago #22100 by Hello Resident
What's in it for them? Explain the benefit of this change and turn it into positive public relations. For instance, does it help keep fees economical, reduce the reasons maintenance enters units, allows staff to focus on more important tasks, etc.

Consider easing into this transition by using your business status to purchase wholesale bulbs. You control the narrative better by making available to residents at cost as a temporary convenience. It's not a great time during the announcement to risk a nickel/dime scenario by making a small profit on bulbs.
6 years 3 months ago #22100 by Hello Resident
Topic Author
Anonymous
6 years 3 months ago #22115 by Anonymous
We just tell them that we provide them for move in. They must provide during tenancy and they must be working when they move out. We will charge for them if not. We have it in our repair and replacement as well as the cleaning addendum. We have never had an issue.
6 years 3 months ago #22115 by Anonymous