Looking for recommendations for after hours answering service for leasing

Topic Author
Moshe Crane
6 years 2 months ago #23309 by Moshe Crane
Looking for recommendations for after hours answering service for leasing
6 years 2 months ago #23309 by Moshe Crane
Topic Author
London Tinney
6 years 2 months ago #23310 by London Tinney
We previously utilized Callmax now using MaxLease
6 years 2 months ago #23310 by London Tinney
Topic Author
Moshe Crane
6 years 2 months ago #23311 by Moshe Crane
London Tinney thanks we are using Maxleases now and not loving it
6 years 2 months ago #23311 by Moshe Crane
Topic Author
London Tinney
6 years 2 months ago #23312 by London Tinney
Moshe Crane nope us either ... esp since the reps never specify to the callers that they are NOT onsite. So after listening to the recorded calls it appears the rep is not aware of their property and the info requested.
6 years 2 months ago #23312 by London Tinney
Topic Author
Amanda Martin Brayboy
6 years 2 months ago #23314 by Amanda Martin Brayboy
Siteplan.....
6 years 2 months ago #23314 by Amanda Martin Brayboy
Topic Author
Kelli Stiehl
6 years 2 months ago #23315 by Kelli Stiehl
6 years 2 months ago #23315 by Kelli Stiehl
Topic Author
Amber Stevens
6 years 2 months ago #23316 by Amber Stevens
Live Response Solutions with RentPath
6 years 2 months ago #23316 by Amber Stevens
Topic Author
Whitney Kidd
6 years 2 months ago #23317 by Whitney Kidd
RealPage Contact Center can work with several property management software providers in addition to OneSite
6 years 2 months ago #23317 by Whitney Kidd
Topic Author
Jennifer Carter
6 years 2 months ago #23318 by Jennifer Carter
Anyone home
6 years 2 months ago #23318 by Jennifer Carter
Topic Author
Misty Haskins
6 years 2 months ago #23319 by Misty Haskins
Yes Callmax is the best!
6 years 2 months ago #23319 by Misty Haskins
Topic Author
Misty Haskins
6 years 2 months ago #23320 by Misty Haskins
And our package is only $108 monthly
6 years 2 months ago #23320 by Misty Haskins
Topic Author
Jeffery McDonald
6 years 2 months ago #23321 by Jeffery McDonald
CalMax works, I am not familiar with the other options
6 years 2 months ago #23321 by Jeffery McDonald
Topic Author
Joy Arsham Anzalone
6 years 2 months ago #23322 by Joy Arsham Anzalone
Level One thru Realpage.
6 years 2 months ago #23322 by Joy Arsham Anzalone
Topic Author
Malinda Wheeler
6 years 2 months ago #23323 by Malinda Wheeler
TouchPoint donesn't answer the phone, but we follow up consistently with your prospects and residents to get them to lease and renew. :)
6 years 2 months ago #23323 by Malinda Wheeler
Topic Author
Laurel Zacher
6 years 2 months ago #23324 by Laurel Zacher
Do you want residents to reach vmail or a person? leave a message or set an appt to tour/lease? Which solution is best will be based on your goals. Vmail - CallMax Solutions is fantastic for that, and can call out your maintenance teams for emergencies. Person - used different services with different companies, but had good experiences with Anyone Home Inc., LevelOne by RealPage, and heard good things about LRS (Live Response Solutions) by RentPath. Because we work with all of these companies, I can't endorse only one, but would have you narrow the field on who to contact by determining what your goal is first, and then looking at who integrates with your software (that will narrow it down to 1 or 2 at most). I believe both Yardi and Entrata have call centers, too, if you use those instead.
6 years 2 months ago #23324 by Laurel Zacher
Topic Author
Larry Bellack
6 years 2 months ago #23325 by Larry Bellack
Anyone Home!!! Todd Katler
6 years 2 months ago #23325 by Larry Bellack
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Anonymous
6 years 2 months ago #23326 by Anonymous
Anyone Home...the best!
6 years 2 months ago #23326 by Anonymous
Topic Author
Lindsey Osborne
6 years 2 months ago #23327 by Lindsey Osborne
Live response solutions by RentPath. Is basically a virtual leasing agent. Like the comments above it really depends on what you are looking for. DM me if you want me to send you some info on LRS!
6 years 2 months ago #23327 by Lindsey Osborne
  • Posts: 2
  • Thank you received: 0
6 years 1 month ago #23507 by Debbie Morgan
I have been using Apartment Lines for over 10 years. They provide service and specialize in the multifamily industry. Their website is apartmentlines.om. Mary Ellen McCarry is a great rep. Her direct dial telephone # is 303-956-2630. Her email address is [email protected]. Hope this helps:)
6 years 1 month ago #23507 by Debbie Morgan
Topic Author
Anonymous
6 years 1 month ago #23540 by Anonymous
Indatus is good. They may be "RealPage" now.
6 years 1 month ago #23540 by Anonymous
  • Posts: 2
  • Thank you received: 1
6 years 1 month ago #23669 by Robyn Cue
We use Anyone Home's Call Center and their CRM platform for lead management. Combined we have been able to set more appointments and close more leads. www.anyonehome.com/
6 years 1 month ago #23669 by Robyn Cue