How many communities out there do not accept packages for residents? Is it hurting your leasing or renewals?

Topic Author
Heather Burris Izzo
5 years 11 months ago #25294 by Heather Burris Izzo
How many communities out there do not accept packages for residents? Is it hurting your leasing or renewals?
5 years 11 months ago #25294 by Heather Burris Izzo
Topic Author
Trisha Strickland Riley
5 years 11 months ago #25295 by Trisha Strickland Riley
5 years 11 months ago #25295 by Trisha Strickland Riley
Topic Author
Kylie Felan
5 years 11 months ago #25296 by Kylie Felan
We don’t accepts packages in the office but we have lockers with parcel pending. It hasn’t hurt us
5 years 11 months ago #25296 by Kylie Felan
Topic Author
Kat Brown
5 years 11 months ago #25297 by Kat Brown
We don't and hasn't hurt us. Met a lot of snarky Amazon drivers who comment about it though.
5 years 11 months ago #25297 by Kat Brown
Topic Author
Kathi Blatz
5 years 11 months ago #25298 by Kathi Blatz
nope. we don't have 'offices' at our various buildings and i would not want onsite managers responsible for that. We are not a high end company and there are plenty of options these days to have packages delivered to a safe location if they are worried. Hasn't affected us at all.
5 years 11 months ago #25298 by Kathi Blatz
Topic Author
Crystal Spruill
5 years 11 months ago #25299 by Crystal Spruill
We dont and it hasn't affected us at all
5 years 11 months ago #25299 by Crystal Spruill
Topic Author
Bianca Carlson
5 years 11 months ago #25300 by Bianca Carlson
We have a Parcel Pending package locker but any packages that are too big just stay on the floor of the mail room. Residents are good about getting them and if they’re there for more than 2 days we tell the resident to come get them. It works well for us!
5 years 11 months ago #25300 by Bianca Carlson
Topic Author
Teresa Swift
5 years 11 months ago #25301 by Teresa Swift
We do not accept packages. No problem
5 years 11 months ago #25301 by Teresa Swift
Topic Author
Tony Leon
5 years 11 months ago #25302 by Tony Leon
I have a big office, so OF COURSE I take packages. I just let my residents know that I close at 5. If you have the room in your office, you should accept packages. Don’t be a douche.
5 years 11 months ago #25302 by Tony Leon
Topic Author
Kathi Blatz
5 years 11 months ago #25303 by Kathi Blatz
Not everyone says no because they don't want too, our office is a main office for all 20 properties we own located away from all of them . None of them have offices on site and there is no way i'd put that on the onsite manager to be responsible for. We are a medium sized, affordable market. I had maybe one issue where the UPS driver (we saw on camera) literally opened the lobby door and threw the box in without getting a signature). Go figure. personal responsibility. yikes
5 years 11 months ago #25303 by Kathi Blatz
Topic Author
Anonymous
5 years 11 months ago #25304 by Anonymous
If there is no room to add Package Concierge at your property, you can ask them to get the deliveries held for pickup or have them delivered to their offices. That worked well for my company -- very little push back from residents.
5 years 11 months ago #25304 by Anonymous
Topic Author
Barbara Diane McElhaney
5 years 11 months ago #25305 by Barbara Diane McElhaney
We have a small office so we don't. There hasn't been a problem with it.
5 years 11 months ago #25305 by Barbara Diane McElhaney
Topic Author
Katrina Noel Childress
5 years 11 months ago #25306 by Katrina Noel Childress
We don’t, and I actually have not had anyone ask about it. I don’t feel like it hurts at all.
5 years 11 months ago #25306 by Katrina Noel Childress
Topic Author
Jennifer Rysdam
5 years 11 months ago #25307 by Jennifer Rysdam
I don't have an office so they're left at their doors. With today's technology they can get a text when a package is coming and when it's delivered. They can also arrange for all of the week's packages to be delivered on one specific day. Maybe suggest that they set up their package deliveries for Saturday or whenever they'll be home.
5 years 11 months ago #25307 by Jennifer Rysdam