Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
Topic Author
Melissa Hodges Meek
5 years 9 months ago #25389
by Melissa Hodges Meek
Would like opinions on leasing to a previous resident who posted very negative dishonest reviews... was created by Melissa Hodges Meek
Would like opinions on leasing to a previous resident who posted very negative dishonest reviews on two separate social media outlets - now requesting to come back.
Topic Author
Amy Justus Katz
5 years 9 months ago #25390
by Amy Justus Katz
Replied by Amy Justus Katz on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
How were they as residents though? If paid on time and gave notice with limited to no lease violations, I’d say you should allow them to come back. Because that’s the criteria residency should be based on
Topic Author
Melissa Hodges Meek
5 years 9 months ago #25391
by Melissa Hodges Meek
Replied by Melissa Hodges Meek on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
They were good residents. We will lease to them again, but will ask them to remove the negative posts. Just curious what others thought. False reviews are so frustrating!
Topic Author
Kris Von
5 years 9 months ago #25392
by Kris Von
Replied by Kris Von on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
I would rent to them, assuming they still qualified, but I would definitely bring this up in conversation. Not confrontational, just more of a question for them.
Topic Author
Katie Rigsby
5 years 9 months ago #25393
by Katie Rigsby
Replied by Katie Rigsby on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
Are positive resident reviews part of your rental criteria?
Topic Author
Johnny Karnofsky
5 years 9 months ago #25394
by Johnny Karnofsky
Replied by Johnny Karnofsky on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
If you approve them and they do move back in, respond to the original negative post like you are welcoming them back and encourage further positive feedback type posts.... taking the high road in this puts a spin on the negative post: if their opinion is so low, why did they even consider returning?
Topic Author
Lee Tifani
5 years 9 months ago #25395
by Lee Tifani
Replied by Lee Tifani on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
Do they meet the selection criteria? That’s the only answer you need.
Topic Author
Chris Finetto
5 years 9 months ago #25396
by Chris Finetto
Replied by Chris Finetto on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
"I'm sorry you've been declined due to your prior dissatisfaction with our apartment homes"
Assholes and idiots are not a protected class.
Assholes and idiots are not a protected class.
Topic Author
Kahale Taysir
5 years 9 months ago #25397
by Kahale Taysir
Replied by Kahale Taysir on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
Why would you rent to a person that was unhappy and left bad reviews. Don't we have the right to not rent to past rubbish tenants or does that fall under fair housing, I don't see it very fair! Do you?
Topic Author
Lee Tifani
5 years 9 months ago #25398
by Lee Tifani
Replied by Lee Tifani on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
leaving a bad review doesn’t make them a bad tenant though.
Topic Author
Rachel Lynette Payton
5 years 9 months ago #25399
by Rachel Lynette Payton
Replied by Rachel Lynette Payton on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
Its one of my favorite things when previous residents come in hoping management has changed so they can apply again and not feel foolish
Topic Author
Rachel Lynette Payton
5 years 9 months ago #25400
by Rachel Lynette Payton
Replied by Rachel Lynette Payton on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
Its one of my favorite things when previous residents come in hoping management has changed so they can apply again and not feel foolish
Topic Author
Melissa Hodges Meek
5 years 9 months ago #25401
by Melissa Hodges Meek
Replied by Melissa Hodges Meek on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
Yeah, they already lived here once before and apparently didn't like it. They got part of the deposit back as well. It's fine. They were good residents. Paid on time no problems. So of course they are welcome back. I'll take their money. 
Topic Author
Ariel Renee
5 years 9 months ago #25402
by Ariel Renee
Replied by Ariel Renee on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
Welcome them with open arms. Perhaps you can change their experience this time around and get them to revise their review. I wish I got this opportunity. Most people move out and we never get the opportunity to change their mind on how they felt bc they leave the review once they’ve moved out.
Topic Author
Donna LaBelle
5 years 9 months ago #25403
by Donna LaBelle
Replied by Donna LaBelle on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
life is too short for negative reviews, especially if they are lies. Don't give them another chance to ppost more
Topic Author
Stacey Lee Kelly
5 years 9 months ago #25404
by Stacey Lee Kelly
Replied by Stacey Lee Kelly on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
If qualified lease to them- so many people have plenty to say when hiding behind the screen they post on .. but if good residents let it go
Topic Author
Celena Montantes - Mayo
5 years 9 months ago #25405
by Celena Montantes - Mayo
Replied by Celena Montantes - Mayo on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
I would lease to them if they qualify, definitely discuss the previous reviews and then ask they put a new review of why they moved back. They must have realized you weren't as bad as they thought and it was them being difficult. We are not in the business to take all of this so personal.
Topic Author
Cathy Cornett
5 years 9 months ago #25406
by Cathy Cornett
Replied by Cathy Cornett on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
Many times people don't realize how good they had it until they move somewhere else - their opinion could have changed, their comments could have been in the heat of a moment - I would ask them about it but it wouldn't be part of the decision making.process
Topic Author
Amy Foster Williams
5 years 9 months ago #25407
by Amy Foster Williams
Replied by Amy Foster Williams on topic Would like opinions on leasing to a previous resident who posted very negative dishonest reviews...
Reviews can be retracted or corrected....js