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Do you charge a convenience fee for online rent payments?
Topic Author
Anonymous
5 years 6 months ago #27946
by Anonymous
Do you charge a convenience fee for online rent payments? was created by Anonymous
Sorry if this a repeat topic....do u charge a convenience fee for online rent payments? Is so, how much?
Topic Author
Norman J. Liverpool IV
5 years 6 months ago #27947
by Norman J. Liverpool IV
Replied by Norman J. Liverpool IV on topic Do you charge a convenience fee for online rent payments?
No. We charge a fee to make the payment in the office to increase the amount of online payments
Topic Author
Harold G West
5 years 6 months ago #27948
by Harold G West
Replied by Harold G West on topic Do you charge a convenience fee for online rent payments?
interesting, how did you go about the decision and what is the fee yu charge?
Topic Author
Norman J. Liverpool IV
5 years 6 months ago #27949
by Norman J. Liverpool IV
Replied by Norman J. Liverpool IV on topic Do you charge a convenience fee for online rent payments?
Harold G West it was a decision from ownership to increase online payment penetration. We charge $35 for any payments made in office except move in monies.
Topic Author
Asia Lee'
5 years 6 months ago #27950
by Asia Lee'
Replied by Asia Lee' on topic Do you charge a convenience fee for online rent payments?
We charge 3.5%
Topic Author
Anonymous
5 years 6 months ago #27951
by Anonymous
Replied by Anonymous on topic Do you charge a convenience fee for online rent payments?
Asia Lee' people are willing to pay it?
Topic Author
Asia Lee'
5 years 6 months ago #27952
by Asia Lee'
Replied by Asia Lee' on topic Do you charge a convenience fee for online rent payments?
Missy McKinnis they pay with no problem...they also have the option to pay in office but we only take certified funds or money order.
Topic Author
Brenda Andrews Sherrill
5 years 6 months ago #27953
by Brenda Andrews Sherrill
Replied by Brenda Andrews Sherrill on topic Do you charge a convenience fee for online rent payments?
Ach is free and 3% for cc.
Topic Author
Joshua Kloss
5 years 6 months ago #27954
by Joshua Kloss
Replied by Joshua Kloss on topic Do you charge a convenience fee for online rent payments?
E-Checks are free, everything else has a service fee
Topic Author
Beth Memmer
5 years 6 months ago #27955
by Beth Memmer
Replied by Beth Memmer on topic Do you charge a convenience fee for online rent payments?
$3.00
Topic Author
Stefanie Miller Goodman
5 years 6 months ago #27956
by Stefanie Miller Goodman
Replied by Stefanie Miller Goodman on topic Do you charge a convenience fee for online rent payments?
Echecks are free, debit/credit cards are charged 3.5% of the total balance owed.
Topic Author
Laurie Ann
5 years 6 months ago #27957
by Laurie Ann
Replied by Laurie Ann on topic Do you charge a convenience fee for online rent payments?
$3.00 for checking and $19 for plastic
Topic Author
Grace Howard
5 years 6 months ago #27958
by Grace Howard
Replied by Grace Howard on topic Do you charge a convenience fee for online rent payments?
$1.95 for check. $6+ for plastic.
Topic Author
Victoria Romero
5 years 6 months ago #27959
by Victoria Romero
Replied by Victoria Romero on topic Do you charge a convenience fee for online rent payments?
Free for checking account, $2.95 for debit card, 2% for credit.
Topic Author
Jennifer Rysdam
5 years 6 months ago #27960
by Jennifer Rysdam
Replied by Jennifer Rysdam on topic Do you charge a convenience fee for online rent payments?
I have auto invoices through QuickBooks, so many of them pay free with that doing ACH. I had thought of requiring all payments to be online or deposited at my bank, but I have a handicapped guy that doesn't get out much and doesn't have much for technology either.
Topic Author
Nancy Alex
5 years 6 months ago #27961
by Nancy Alex
Replied by Nancy Alex on topic Do you charge a convenience fee for online rent payments?
No but Visa will charge the convenience fee.
5 years 6 months ago #28002
by Jeff Vandermate
Replied by Jeff Vandermate on topic Do you charge a convenience fee for online rent payments?
I live in a BH Management property in Phoenix and they charge $3.95 for the online payment and its madatory
5 years 6 months ago #28002
by Jeff Vandermate
Reply to Jeff Vandermate
5 years 6 months ago #28093
by John Ball
Replied by John Ball on topic Do you charge a convenience fee for online rent payments?
The first comment in this thread hits the nail on the head. We recommend our clients charge a fee in office rather than online to increase the number of payments made through the resident portal. In this way our clients not only reduce time dealing with paper but reduce fraud - which is significantly higher with checks and money orders.