Do you charge a convenience fee for online rent payments?

Topic Author

Anonymous

5 years 7 months ago #27946 by Anonymous

Do you charge a convenience fee for online rent payments? was created by Anonymous

Sorry if this a repeat topic....do u charge a convenience fee for online rent payments? Is so, how much?

5 years 7 months ago #27946 by Anonymous

Topic Author

Norman J. Liverpool IV

5 years 7 months ago #27947 by Norman J. Liverpool IV

Replied by Norman J. Liverpool IV on topic Do you charge a convenience fee for online rent payments?

No. We charge a fee to make the payment in the office to increase the amount of online payments

5 years 7 months ago #27947 by Norman J. Liverpool IV

Topic Author

Harold G West

5 years 7 months ago #27948 by Harold G West

Replied by Harold G West on topic Do you charge a convenience fee for online rent payments?

interesting, how did you go about the decision and what is the fee yu charge?

5 years 7 months ago #27948 by Harold G West

Topic Author

Norman J. Liverpool IV

5 years 7 months ago #27949 by Norman J. Liverpool IV

Replied by Norman J. Liverpool IV on topic Do you charge a convenience fee for online rent payments?

Harold G West it was a decision from ownership to increase online payment penetration. We charge $35 for any payments made in office except move in monies.

5 years 7 months ago #27949 by Norman J. Liverpool IV

Topic Author

Asia Lee'

5 years 7 months ago #27950 by Asia Lee'

Replied by Asia Lee' on topic Do you charge a convenience fee for online rent payments?

We charge 3.5%

5 years 7 months ago #27950 by Asia Lee'

Topic Author

Anonymous

5 years 7 months ago #27951 by Anonymous

Replied by Anonymous on topic Do you charge a convenience fee for online rent payments?

Asia Lee' people are willing to pay it?

5 years 7 months ago #27951 by Anonymous

Topic Author

Asia Lee'

5 years 7 months ago #27952 by Asia Lee'

Replied by Asia Lee' on topic Do you charge a convenience fee for online rent payments?

Missy McKinnis they pay with no problem...they also have the option to pay in office but we only take certified funds or money order.

5 years 7 months ago #27952 by Asia Lee'

Topic Author

Brenda Andrews Sherrill

5 years 7 months ago #27953 by Brenda Andrews Sherrill

Replied by Brenda Andrews Sherrill on topic Do you charge a convenience fee for online rent payments?

Ach is free and 3% for cc.

5 years 7 months ago #27953 by Brenda Andrews Sherrill

Topic Author

Joshua Kloss

5 years 7 months ago #27954 by Joshua Kloss

Replied by Joshua Kloss on topic Do you charge a convenience fee for online rent payments?

E-Checks are free, everything else has a service fee

5 years 7 months ago #27954 by Joshua Kloss

Topic Author

Beth Memmer

5 years 7 months ago #27955 by Beth Memmer

Replied by Beth Memmer on topic Do you charge a convenience fee for online rent payments?

$3.00

5 years 7 months ago #27955 by Beth Memmer

Topic Author

Stefanie Miller Goodman

5 years 7 months ago #27956 by Stefanie Miller Goodman

Replied by Stefanie Miller Goodman on topic Do you charge a convenience fee for online rent payments?

Echecks are free, debit/credit cards are charged 3.5% of the total balance owed.

5 years 7 months ago #27956 by Stefanie Miller Goodman

Topic Author

Laurie Ann

5 years 7 months ago #27957 by Laurie Ann

Replied by Laurie Ann on topic Do you charge a convenience fee for online rent payments?

$3.00 for checking and $19 for plastic

5 years 7 months ago #27957 by Laurie Ann

Topic Author

Grace Howard

5 years 7 months ago #27958 by Grace Howard

Replied by Grace Howard on topic Do you charge a convenience fee for online rent payments?

$1.95 for check. $6+ for plastic.

5 years 7 months ago #27958 by Grace Howard

Topic Author

Victoria Romero

5 years 7 months ago #27959 by Victoria Romero

Replied by Victoria Romero on topic Do you charge a convenience fee for online rent payments?

Free for checking account, $2.95 for debit card, 2% for credit.

5 years 7 months ago #27959 by Victoria Romero

Topic Author

Jennifer Rysdam

5 years 7 months ago #27960 by Jennifer Rysdam

Replied by Jennifer Rysdam on topic Do you charge a convenience fee for online rent payments?

I have auto invoices through QuickBooks, so many of them pay free with that doing ACH. I had thought of requiring all payments to be online or deposited at my bank, but I have a handicapped guy that doesn't get out much and doesn't have much for technology either.

5 years 7 months ago #27960 by Jennifer Rysdam

Topic Author

Nancy Alex

5 years 7 months ago #27961 by Nancy Alex

Replied by Nancy Alex on topic Do you charge a convenience fee for online rent payments?

No but Visa will charge the convenience fee.

5 years 7 months ago #27961 by Nancy Alex

Jeff Vandermate

Posts: 1
Thank you received: 0

5 years 7 months ago #28002 by Jeff Vandermate

Replied by Jeff Vandermate on topic Do you charge a convenience fee for online rent payments?

I live in a BH Management property in Phoenix and they charge $3.95 for the online payment and its madatory

5 years 7 months ago #28002 by Jeff Vandermate

John Ball

Posts: 4
Thank you received: 0

5 years 7 months ago #28093 by John Ball

Replied by John Ball on topic Do you charge a convenience fee for online rent payments?

The first comment in this thread hits the nail on the head. We recommend our clients charge a fee in office rather than online to increase the number of payments made through the resident portal. In this way our clients not only reduce time dealing with paper but reduce fraud - which is significantly higher with checks and money orders.

5 years 7 months ago #28093 by John Ball