So how would u handle this if at all?

Topic Author

Lg Lopez

5 years 5 months ago #29776 by Lg Lopez

So how would u handle this if at all? was created by Lg Lopez

This is a resident who recently either moved in (who had a bad experience with the person who handled her move in due to me not being available) or the resident that recently caused an overflow and is being billed back for the damage. TYIA!

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5 years 5 months ago #29776 by Lg Lopez

Topic Author

Billy Aamodt

5 years 5 months ago #29777 by Billy Aamodt

Replied by Billy Aamodt on topic So how would u handle this if at all?

I can't really say there's anything to do.

5 years 5 months ago #29777 by Billy Aamodt

Topic Author

Ivan Molina

5 years 5 months ago #29778 by Ivan Molina

Replied by Ivan Molina on topic So how would u handle this if at all?

It would be a badge of honor that someone is that pissed off at me

5 years 5 months ago #29778 by Ivan Molina

Topic Author

Jess L Fischer

5 years 5 months ago #29779 by Jess L Fischer

Replied by Jess L Fischer on topic So how would u handle this if at all?

They want you to react. The best reaction is no reaction. Just smile your best fake smile every time you see them.

5 years 5 months ago #29779 by Jess L Fischer

Topic Author

Lydia Robertson

5 years 5 months ago #29780 by Lydia Robertson

Replied by Lydia Robertson on topic So how would u handle this if at all?

Don't give it a thought. Keep your residents top of your list. Be a servants heart... and let it go.

5 years 5 months ago #29780 by Lydia Robertson

Topic Author

Jack Metzel

5 years 5 months ago #29781 by Jack Metzel

Replied by Jack Metzel on topic So how would u handle this if at all?

Print out this screenshot. Frame it in the leasing office with one of those “employee of the month” badges.

5 years 5 months ago #29781 by Jack Metzel

Topic Author

Adam M Lewkowicz

5 years 5 months ago #29782 by Adam M Lewkowicz

Replied by Adam M Lewkowicz on topic So how would u handle this if at all?

Tug on the cable wire j/k

5 years 5 months ago #29782 by Adam M Lewkowicz

Topic Author

Rose Gallifrey

5 years 5 months ago #29783 by Rose Gallifrey

Replied by Rose Gallifrey on topic So how would u handle this if at all?

rename another wifi... Wishing you all the best lol

5 years 5 months ago #29783 by Rose Gallifrey

Topic Author

Dana Cochran

5 years 5 months ago #29784 by Dana Cochran

Replied by Dana Cochran on topic So how would u handle this if at all?

Unless it’s a full name, do nothing and consider this for the aggrieved - over a lifetime.
You Get What You Give.

5 years 5 months ago #29784 by Dana Cochran

Topic Author

JohnandLisa Huber

5 years 5 months ago #29785 by JohnandLisa Huber

Replied by JohnandLisa Huber on topic So how would u handle this if at all?

I would let it go. Karma has a way if taking care of these people. The only times we address this is when it is verbally said directly to a person, ie. verbal assault. And we’ve ended leases because a resident verbally assaulted a PM. (In PA we can end a month to month lease without cause)

5 years 5 months ago #29785 by JohnandLisa Huber

Topic Author

Suzanne Amato

5 years 5 months ago #29786 by Suzanne Amato

Replied by Suzanne Amato on topic So how would u handle this if at all?

Have a conversation with resident. Own the error. Apologize. Most people just want to be recognized and have their issue acknowledged. Once their frustration calms down, ask them to change their wi-fi. They are asking to be heard ( albeit juvenile) and this is their way. Good Luck!

5 years 5 months ago #29786 by Suzanne Amato

Topic Author

Chelsea Alise Spivey

5 years 5 months ago #29787 by Chelsea Alise Spivey

Replied by Chelsea Alise Spivey on topic So how would u handle this if at all?

They're entitled to their opinion, unfortunately you cant really control their wifi name

5 years 5 months ago #29787 by Chelsea Alise Spivey

Topic Author

Courtney Van Horn

5 years 5 months ago #29788 by Courtney Van Horn

Replied by Courtney Van Horn on topic So how would u handle this if at all?

Change yours to “can’t wait to 30 day _____”

5 years 5 months ago #29788 by Courtney Van Horn

Topic Author

Angie Russell

5 years 5 months ago #29789 by Angie Russell

Replied by Angie Russell on topic So how would u handle this if at all?

This is hilarious (and very creative) but I also think it’s a form of harassment.

5 years 5 months ago #29789 by Angie Russell

Topic Author

Sarah Bauder

5 years 5 months ago #29790 by Sarah Bauder

Replied by Sarah Bauder on topic So how would u handle this if at all?

Leave it alone. Reacting will only add fuel to the fire. Maintain professionalism and ignore

5 years 5 months ago #29790 by Sarah Bauder

Topic Author

Marcy Burnette

5 years 5 months ago #29791 by Marcy Burnette

Replied by Marcy Burnette on topic So how would u handle this if at all?

How do you know this person is talking about any of you in the office??

5 years 5 months ago #29791 by Marcy Burnette

Topic Author

Shar Eller

5 years 5 months ago #29792 by Shar Eller

Replied by Shar Eller on topic So how would u handle this if at all?

No last name, no proof it's your associate, ignore. However maybe send a handwritten note to him letting him know you are happy to have him as a new resident and that you are available for question. Do not mention the wifi thing at all. Just a though.

5 years 5 months ago #29792 by Shar Eller

Topic Author

Sarah Jackson

5 years 5 months ago #29793 by Sarah Jackson

Replied by Sarah Jackson on topic So how would u handle this if at all?

I once have someone who has their name as hide yo kids hide yo WiFi....from the viral video hide yo kids and hide yo wife. I laughed at the creativity lol. Unfortunately you cannot control a personal WiFi name. Just like you can’t control online reviews.

5 years 5 months ago #29793 by Sarah Jackson

Topic Author

Natausha Yelverton Oakes

5 years 5 months ago #29794 by Natausha Yelverton Oakes

Replied by Natausha Yelverton Oakes on topic So how would u handle this if at all?

Y’all... am I the only one that’s just rolling right now?!

5 years 5 months ago #29794 by Natausha Yelverton Oakes