Currently, I’m researching (AskCanopy, Jetty, SelectDeposit, Obligo, LeaseLock, etc.) and have spoken with them about their products. I’m trying to get an understanding of others experience with these companies and with deposit alternatives. Good points/bad points, issues, etc.
We just changed to security deposit alternatives. The company we work with is Lease Term Solutions. So far we are good with it. Less time spent with running payments. Also less time spent in refunds at move out.
We did away with SD and went with a higher move in cost. I've worked with sure deposit or other companies and it was ok. It made it easier dealing with bad debt.
In Illinois we can charge a move in cost vs SD. Some people are paying non refundable move in cost of 850 for a 2 bed. If they damage the apt they will still be sent to collections. The move in cost is in addition to the admin fee and app fee.
I'm rolling two of my communities onto LeaseLock this month!! We're very excited about the program & the benefits including increased traffic and lower bad debt!!
I used Lease Term Solutions at the last site I was on and absolutely loved it. The best advice I could give though is to make sure the whole team is heavily educated on the fact this it is absolutely not a deposit and covers nothing at move out in the event of outstanding balances.
We've done away with security deposits. We have an administrative fee with our application fee and once approved we then collect a risk mitigation fee.