Does anyone have any insight on the liability of a property when a resident attempts suicide?

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5 years 3 months ago #31224 by Erik McKinster
ugh... TAA is closed - Does anyone have any insight on the liability of a property when a resident attempts suicide? We had a suicide once, single guy, so we sent in a pro clean up crew... this time however, not a single, so the apartment isn't "Given up"... Do we still have to send in the clean up crew, or is this the resident's responsibility? I want to have it done before the lady moves back in, but the owners want to know. Thanks in advance.
5 years 3 months ago #31224 by Erik McKinster
Ed Trevino
5 years 3 months ago #31225 by Ed Trevino
I had this happen and I took care of the clean up and billed the family. They gladly paid since they didn’t want to live in or see that mess. Sorry you are going through that.
5 years 3 months ago #31225 by Ed Trevino
Sarah Trefz Watson
5 years 3 months ago #31226 by Sarah Trefz Watson
I would clean it as a customer service to the family. They are going through enough.
5 years 3 months ago #31226 by Sarah Trefz Watson
Crystal Theis
5 years 3 months ago #31227 by Crystal Theis
it’s just SO expensive... like, budget breaking. It’s possible the deceased’s insurance (renters?) would cover. Not sure.
5 years 3 months ago #31227 by Crystal Theis
Mariyah Waits
5 years 3 months ago #31228 by Mariyah Waits
Sarah Trefz Watson renter’s should cover! I’ve also billed a family. If they have life insurance that will cover the costs.
5 years 3 months ago #31228 by Mariyah Waits
Lori Guerrero
5 years 3 months ago #31229 by Lori Guerrero
Sarah Trefz Watson Most life insurance companies don’t pay out when its a suicide
5 years 3 months ago #31229 by Lori Guerrero
Crystal Theis
5 years 3 months ago #31230 by Crystal Theis
5 years 3 months ago #31230 by Crystal Theis
Chris Dembitz
5 years 3 months ago #31231 by Chris Dembitz
Lori Guerrero Typically there’s a two year contestability period. If the policy has been in place longer than two years then they have to pay out, even for suicide
5 years 3 months ago #31231 by Chris Dembitz
Lori Guerrero
5 years 3 months ago #31232 by Lori Guerrero
Chris Dembitz I didn’t know that. A friend couldn’t collect on her husband but after reading your response, he must not have had the policy very long. They had only been married for a little over a year and he got it after they were married.
5 years 3 months ago #31232 by Lori Guerrero
Kari Corveno
5 years 3 months ago #31233 by Kari Corveno
Because its biohazard you must properly the apartment. You can then try to get reimbursed from the resident.
5 years 3 months ago #31233 by Kari Corveno
Emily Frasier
5 years 3 months ago #31234 by Emily Frasier
We’ve had renters insurance cover the clean up cost. It’s definitely pricey but we saw 7k back from the insurance company.
5 years 3 months ago #31234 by Emily Frasier
Michael Andrew Graf Rasch
5 years 3 months ago #31235 by Michael Andrew Graf Rasch
ouch, nothing worse that a spill in the isles. tenant has to pay, claim against the decease first and second resident second. lawyers know how to do this claim. if they have renters insurance, then ask your insurance company to file the claim against the policy.
5 years 3 months ago #31235 by Michael Andrew Graf Rasch
Anonymous
5 years 3 months ago #31236 by Anonymous
A proper hazmat bio clean can be as much as 20k. You should see if they had renters insurance.
5 years 3 months ago #31236 by Anonymous
Carolyn Lamb Steele
5 years 3 months ago #31237 by Carolyn Lamb Steele
Because their might be biohazards you will need a professional to clean the apartment
5 years 3 months ago #31237 by Carolyn Lamb Steele
Jessika McKinney David
5 years 3 months ago #31238 by Jessika McKinney David
Yup biohazard cleanup then bill the resident afterwards.
5 years 3 months ago #31238 by Jessika McKinney David
Angi Spooner
5 years 3 months ago #31239 by Angi Spooner
If for some reason the renters insurance denied because of a “suicide” they possibly will cover if there is an “explosion”. I know that sounds rough but I own a Crime Scene cleanup company in West Texas. We have insurance claims that often denied but using the policy terminology and wording correctly it is almost always covered.
As a former multi-site manager I would just tell the family that you will have it cleaned up and work out the details later.
5 years 3 months ago #31239 by Angi Spooner
Chris Dembitz
5 years 3 months ago #31240 by Chris Dembitz
We’ve seen this more than once. We handle contracting for the cleanup and bill the resident/estate afterwards. Next of kin have always been grateful that they didn’t have to deal with that aspect/see it.
5 years 3 months ago #31240 by Chris Dembitz
Chris Dembitz
5 years 3 months ago #31241 by Chris Dembitz
Also, in cases where there was resident property affected (in one case we had, it was the couch where it took place), the clean up company can wrap and hold it at their location, and the next of kin can sign off to have it destroyed if they wish.
It’s really all a matter of protecting the family from the additional trauma of seeing the aftermath. There’s always the chance that you won’t be able to collect afterwards, but it’s the right thing to do.
5 years 3 months ago #31241 by Chris Dembitz
Jill Durand Capo
5 years 3 months ago #31242 by Jill Durand Capo
Regardless, single or not, I would do the professional crew or better yet, offer to TOS her to a different unit.
5 years 3 months ago #31242 by Jill Durand Capo
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5 years 2 months ago #32177 by Richard Henderson
If, is very scary when facing possible clean up bills that the renter probably can afford to pay. It's important to make sure every tenant has their coverage and names your company as an insured interest to make the claim as easy as possible
5 years 2 months ago #32177 by Richard Henderson