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Appfolio.......what are the thoughts out there!?
Topic Author
Margaret O'Connor Maher
5 years 1 month ago #32723
by Margaret O'Connor Maher
Appfolio.......what are the thoughts out there!? was created by Margaret O'Connor Maher
Appfolio.......what are the thoughts out there!?
Topic Author
Matt Coeler
5 years 1 month ago #32724
by Matt Coeler
Replied by Matt Coeler on topic Appfolio.......what are the thoughts out there!?
Absolutely love it! Switched from Yardi three years ago and never looked back. So much more user-friendly and their customer support is awesome. They also do a great job of listening to their customers' input and they design their software with practicality in mind
Topic Author
Jennifer Ryan
5 years 1 month ago #32725
by Jennifer Ryan
Replied by Jennifer Ryan on topic Appfolio.......what are the thoughts out there!?
We use appfolio and its been great for us. Lacking in some reporting features but not extensively. They are constantly adding new features and updating. We love it
Topic Author
Cara Saathoff Chadwell
5 years 1 month ago #32726
by Cara Saathoff Chadwell
Replied by Cara Saathoff Chadwell on topic Appfolio.......what are the thoughts out there!?
We use appfolio and we love it. I even have the app on my phone and can do stuff on the fly. Even text residents thru the app.
Topic Author
Kathi Blatz
5 years 1 month ago #32727
by Kathi Blatz
Replied by Kathi Blatz on topic Appfolio.......what are the thoughts out there!?
I love it. The only slightly negative i have is when I have a resident moving from one property (different company) that i can't cut and paste or transfer ..but I've been getting faster... 
Their app is super easy and helpful i can work from anywhere!!!
Their app is super easy and helpful i can work from anywhere!!! Topic Author
Christopher Fluegge
5 years 1 month ago #32728
by Christopher Fluegge
Replied by Christopher Fluegge on topic Appfolio.......what are the thoughts out there!?
I prefer TenantCloud.
Topic Author
Darla K Adams
5 years 1 month ago #32729
by Darla K Adams
Replied by Darla K Adams on topic Appfolio.......what are the thoughts out there!?
Love it! We've been using it for 10+ years!
Topic Author
Leigh Ann Garland
5 years 1 month ago #32730
by Leigh Ann Garland
Replied by Leigh Ann Garland on topic Appfolio.......what are the thoughts out there!?
Love it
Easy to learn
Great tech support
Easy to learn
Great tech support
Topic Author
Lauree Hensel
5 years 1 month ago #32731
by Lauree Hensel
Replied by Lauree Hensel on topic Appfolio.......what are the thoughts out there!?
We’ve been using it four years now, I wouldn’t say I love it but I do really like it. They are continually striving to make it better, they tend to listen to client feedback. They’ve come a long way in four years!
Topic Author
JohnandLisa Huber
5 years 1 month ago #32732
by JohnandLisa Huber
Replied by JohnandLisa Huber on topic Appfolio.......what are the thoughts out there!?
We are smaller (about 75 doors) and we love it. It’s very robust for us but we plan on growing.
Topic Author
Tyler Nicolas
5 years 1 month ago #32733
by Tyler Nicolas
Replied by Tyler Nicolas on topic Appfolio.......what are the thoughts out there!?
Love it and miss it!
Topic Author
Jeanette McBride Steed
5 years 1 month ago #32734
by Jeanette McBride Steed
Replied by Jeanette McBride Steed on topic Appfolio.......what are the thoughts out there!?
Not sure were in the conversion process but so far it’s been great to transition into versus a lot of other programs
Topic Author
Tracie Powell Reakes
5 years 1 month ago #32735
by Tracie Powell Reakes
Replied by Tracie Powell Reakes on topic Appfolio.......what are the thoughts out there!?
LOVE IT!!!!
Topic Author
Jenny Curry Moore
5 years 1 month ago #32736
by Jenny Curry Moore
Replied by Jenny Curry Moore on topic Appfolio.......what are the thoughts out there!?
GREAT product!
Topic Author
Jerry El-rohi Savage
5 years 1 month ago #32737
by Jerry El-rohi Savage
Replied by Jerry El-rohi Savage on topic Appfolio.......what are the thoughts out there!?
I like it a lot. Super easy to use, and easy for residents.
Topic Author
Sara Rodgers
5 years 1 month ago #32738
by Sara Rodgers
Replied by Sara Rodgers on topic Appfolio.......what are the thoughts out there!?
Love it! Used Yardi previously and will never go back. You can submit tips to them on what you think would be a useful update, and they really do listen and make updates that make sense for the everyday user. Their customer support is awesome--we use the chat function a lot and they always solve our issues!
Topic Author
Angela Goodwin
5 years 1 month ago #32739
by Angela Goodwin
Replied by Angela Goodwin on topic Appfolio.......what are the thoughts out there!?
Love it!
They are always evolving‼️
We have been using it since they started up! Amazing people who work there.
I found out about this group when I was at their conference in Santa Barbra a few weeks back ????
They just introduced an AI leasing agent named Lisa! She’s awesome.
They are always evolving‼️
We have been using it since they started up! Amazing people who work there.
I found out about this group when I was at their conference in Santa Barbra a few weeks back ????
They just introduced an AI leasing agent named Lisa! She’s awesome.
Topic Author
Margaret O'Connor Maher
5 years 1 month ago #32740
by Margaret O'Connor Maher
Replied by Margaret O'Connor Maher on topic Appfolio.......what are the thoughts out there!?
What about tenant portal and cost for accepting credit cards?
Topic Author
Jerry El-rohi Savage
5 years 1 month ago #32741
by Jerry El-rohi Savage
Replied by Jerry El-rohi Savage on topic Appfolio.......what are the thoughts out there!?
Margaret O'Connor Maher it's $24.99 for Discover. Not sure about others. I pay via bank draft, and that's free.
Topic Author
Barbara J. Haeussler-Moore
5 years 1 month ago #32742
by Barbara J. Haeussler-Moore
Replied by Barbara J. Haeussler-Moore on topic Appfolio.......what are the thoughts out there!?
Margaret O'Connor Maher when the tenants put that they would make reoccuring payments they did not charge them. so I thought that was a great Plus for that program. I really like the program and I've been in property management for over 30 years.
Topic Author
Robin Rapert-Quick
5 years 1 month ago #32743
by Robin Rapert-Quick
Replied by Robin Rapert-Quick on topic Appfolio.......what are the thoughts out there!?
Margaret O'Connor Maher love AF. The portal is the best. They can pay by eCheck and there are no fees. It they choose to pay with card, we never see the fees as AF deal with that.
Topic Author
Tony Leon
5 years 1 month ago #32744
by Tony Leon
Replied by Tony Leon on topic Appfolio.......what are the thoughts out there!?
I'm 100 units, so we're just too low-volume for them. But lemmie tell ya'! They called and called AND CALLED! I finally told them, in a VERY firm tone, to remove my number from their list. He started to protest and I repeated my request, and he finally did. So no more calls from them.
Topic Author
Lisa Waldman
5 years 1 month ago #32745
by Lisa Waldman
Replied by Lisa Waldman on topic Appfolio.......what are the thoughts out there!?
Had the same happen with their sales people. It isn't for smaller propertes/managers, at all. Might as well throw your money in the trash can. There are so many other options that are more reasonably priced, and do the same thing
Topic Author
Renee Thompson-Karkocinski
5 years 1 month ago #32746
by Renee Thompson-Karkocinski
Replied by Renee Thompson-Karkocinski on topic Appfolio.......what are the thoughts out there!?
Love it! It's the best I've used so far!
Topic Author
Amanda Truax
5 years 1 month ago #32747
by Amanda Truax
Replied by Amanda Truax on topic Appfolio.......what are the thoughts out there!?
Every system has it's own strengths and weaknesses. Depends on your portfolio and needs.
Topic Author
Gina Shingleton Wakefield
5 years 1 month ago #32748
by Gina Shingleton Wakefield
Replied by Gina Shingleton Wakefield on topic Appfolio.......what are the thoughts out there!?
I loved Appfolio! the only downside to them is if you need assistance with anything you have to email them and wait and wait for them to call you back. I really hated that sometimes!
Topic Author
Lo Mo
5 years 1 month ago #32749
by Lo Mo
Replied by Lo Mo on topic Appfolio.......what are the thoughts out there!?
Wow I'm surprised soo many people love it I was not a fan and found customer service frustrating
Topic Author
Kendra Butterfield
5 years 1 month ago #32750
by Kendra Butterfield
Replied by Kendra Butterfield on topic Appfolio.......what are the thoughts out there!?
I have used it for almost 10 years. Best software I have used. I highly recommend looking at appfolio plus as well. It’s like $1 more per unit but you get a lot more functions and data. And their customer service is fantastic with the Plus.
Topic Author
Diana Mueller
5 years 1 month ago #32751
by Diana Mueller
Replied by Diana Mueller on topic Appfolio.......what are the thoughts out there!?
Marcia Burke, Appfolio for the win!
Topic Author
Charles Glover
5 years 1 month ago #32752
by Charles Glover
Replied by Charles Glover on topic Appfolio.......what are the thoughts out there!?
accounting is odd.
Topic Author
Anonymous
5 years 1 month ago #32753
by Anonymous
Replied by Anonymous on topic Appfolio.......what are the thoughts out there!?
My only thought is it’s lucky for them they stopped sending me unsolicited crap in my email...
Topic Author
Kaela Palfini
5 years 1 month ago #32754
by Kaela Palfini
Replied by Kaela Palfini on topic Appfolio.......what are the thoughts out there!?
Terrible
Topic Author
Myles Waldrop
5 years 1 month ago #32755
by Myles Waldrop
Replied by Myles Waldrop on topic Appfolio.......what are the thoughts out there!?
No!
Topic Author
Jennifer Welch
5 years 1 month ago #32756
by Jennifer Welch
Replied by Jennifer Welch on topic Appfolio.......what are the thoughts out there!?
I use Rent Manager. Manage over 500 units for 8+ owners. I’ve been using it since 2008 and a very happy customer.