For those of you using fetch, what's your take on it?

For those of you using fetch, what's your take on it? Any pain points or features you love?

Loved it. Residents do not like the fees. It works better if implemented on lease up than on stabilized.... they already bitch about the rent increase at renewal then you're adding a fee too!!
Nice revenue though.

Shannon Clark how much was the fee you charged back to them?

Rebecca Slater we charged back $10. I think we made $2or $4 a door revenue.

Stop trying to make fetch happen, Rebecca

ABSOLUTELY LOVE IT AT OUR PROPERTY

Great concept saves uncountable of wasted hours with packages! We roll it in to a monthly admin fee of $35 which includes pest control, recycling and fetch

This sounds like a great solution!!

Rolling it out in my portfolio in April and I CANT WAIT! My teams are so excited!!

Valet Living Home has a package solution you should consider also. The biggest benefit of Valet Living is that it doesn’t just solve the package pain for the on-site team, but also for the resident. Onsite team doesn’t ever have to touch packages again, but unlike some of the other solutions that exist in the marketplace, the resident also doesn’t have to schedule time to be home to accept the delivery or worry about their package just being left at the doorstep. Valet Living is able to access the resident’s apartment through the app with the resident’s consent and leave the package securely inside their apartment home. Valet Living also accesses the packages in real time and it does not add additional time to the delivery schedule since it is accepted directly from the courier and I’m existent delivered to the resident’s home.

We are! I’m at a brand new community & have been using it for office deliveries, I think it’s a great idea & have enjoyed working with them!

We use them and they are amazing! They actually rent a retail space on our property! It’s amazing. We love them and could not be happier! We are a very large community and have about 5 usps mail carriers and it’s been a game changer for them!

We’ve been using them in Denver since Oct and we LOVE the service and them! I would never go back to lockers again

We have been using them since August 2019, we love their service. We have saved some much time with using their service.

Fetch is AMAZING!!!! I was their first Houston Property and the roll out was smooth and seamless. Residents love having their packages hand delivered!

What’s a typical cost? Is it a per unit cost?

Margot Brown $10 per unit similar billing to a valet trash removal service.