ISO renewal incentives that work for large properties.

Topic Author
Tori Brandenburg
4 years 10 months ago #35541 by Tori Brandenburg
ISO renewal incentives that work for large properties. Tips and tricks to prevent yearly turns too! ????☺️
4 years 10 months ago #35541 by Tori Brandenburg
Topic Author
Rebecca Collins
4 years 10 months ago #35542 by Rebecca Collins
Replied by Rebecca Collins on topic ISO renewal incentives that work for large properties.
Offer 1 time maid service.
4 years 10 months ago #35542 by Rebecca Collins
Topic Author
Michael Crain
4 years 10 months ago #35543 by Michael Crain
Replied by Michael Crain on topic ISO renewal incentives that work for large properties.
We send out letters 60 to 120 before their lease is up and incentivize them to renew by "x date" and their rent will only go up "$x amount" but if they want until after that it will be twice as much or whatever. That way you get renewals way ahead of time, and they feel like they're getting a deal! ???? always works for me! Creates that sense of urgency too to hurry up and renew
4 years 10 months ago #35543 by Michael Crain
Topic Author
Anthony W Strong Sr.
4 years 10 months ago #35544 by Anthony W Strong Sr.
Replied by Anthony W Strong Sr. on topic ISO renewal incentives that work for large properties.
What we have done is upgrade the faucet thermostat, Lighting to LED, knobs on the cabinets, give them a change to change their place and they love it, and this will very depending on the age of your property and one property that I work at we did breakfast every Saturday morning..
4 years 10 months ago #35544 by Anthony W Strong Sr.
Topic Author
Isabel Henry
4 years 10 months ago #35545 by Isabel Henry
Cash or Amazon Gift Cards :) No matter the demographic it always works!
4 years 10 months ago #35545 by Isabel Henry
Topic Author
Erin Spriggs
4 years 10 months ago #35546 by Erin Spriggs
Carpet cleaning (free to them) or early bird renewal specials or rent Increase is only 2% if you renewal by the early bird deadline and might jump to 4/5% if the deadline passes. Works like a charm for us.
(480) unit property.
4 years 10 months ago #35546 by Erin Spriggs
Topic Author
Susan Scharpenter
4 years 10 months ago #35547 by Susan Scharpenter
Replied by Susan Scharpenter on topic ISO renewal incentives that work for large properties.
I group 3 months of renewals and tell them if they renew within 7 days they get entered for a free month drawing-we normally have lines out the door on day 7! We have been averaging anywhere from upper 80-90% renewal percentages each month and I am at a 334 unit community.
4 years 10 months ago #35547 by Susan Scharpenter
Topic Author
Briana Downs
4 years 10 months ago #35548 by Briana Downs
We offer complimentary carpet cleaning. After living in the same home for 3 years, we offer to repaint the walls and after 5 years, carpet replacement.
4 years 10 months ago #35548 by Briana Downs
Topic Author
Briana Downs
4 years 10 months ago #35549 by Briana Downs
I emphasize the value of the product and the staff! I encourage residents to shop the competition because our product is a better value. Plus, all of our office staff are licensed real estate agents!
4 years 10 months ago #35549 by Briana Downs
Topic Author
Andrea Ray Schen
4 years 10 months ago #35550 by Andrea Ray Schen
Replied by Andrea Ray Schen on topic ISO renewal incentives that work for large properties.
Charging stations, install usb outlets, led light change out, maid service.
4 years 10 months ago #35550 by Andrea Ray Schen
Topic Author
Jesus Espinoza
4 years 10 months ago #35551 by Jesus Espinoza
Replied by Jesus Espinoza on topic ISO renewal incentives that work for large properties.
At my property when they renew we will shampoo their carpet and replace their frig water filter????????‍♂️????????‍♂️
4 years 10 months ago #35551 by Jesus Espinoza
Topic Author
Shelly Marks
4 years 10 months ago #35552 by Shelly Marks
We start renewing 120 days out. Starts with an inspection. The idea of renewing early so rent will only go up just a little bit if you renew by 90 days. The renewal gift we've used in the past included a new mini blind, free carpet cleaning, touch up paint, free ceiling fan, free item removal, and a couple of other things. It's not as flashy as some, but our property is a bit older and not as expensive as most. Oh, one of the most popular ones is $50 off for the renewal month. I renew anywhere between 30 and 60 people a month.
4 years 10 months ago #35552 by Shelly Marks
Topic Author
Nakinya Shakur
4 years 10 months ago #35553 by Nakinya Shakur
Replied by Nakinya Shakur on topic ISO renewal incentives that work for large properties.
Have renewal pizza parties...and at least 2 resident events for the month....make sure every work order is closed within 24 hrs
4 years 10 months ago #35553 by Nakinya Shakur
Topic Author
Jonas Bordo
4 years 10 months ago #35554 by Jonas Bordo
I Read "Nudge" by Richard Thaler and Cass Sunstein and changed a bunch of our communications as a result. Just telling renters that "most people are renewing" (assuming it's true) and giving them some context to explain why the rent increase was reasonable (ie. "it's 3%, and overall, in our market, rent is going up by 4%"). Resulted in a meaningful increase in renewals where I tested it, with no cost :)
4 years 10 months ago #35554 by Jonas Bordo
Topic Author
Tammee Hindman
4 years 10 months ago #35555 by Tammee Hindman
Replied by Tammee Hindman on topic ISO renewal incentives that work for large properties.
5 to 7 years they get all new blinds. 8 to 10 years gets new washer and dryer or fridge and stove. Over 10 new carpet or free onsite transfer to upgraded unit with us paying for 2 hrs of movers
4 years 10 months ago #35555 by Tammee Hindman