AppFolio has an auto email that sent out on someone’s birthday. I like that aspect. Are used to do hand written thank you cards at renewal time. But my list has exponentially grown and I don’t often have the time to send one. I do like the ideas of personalizing something for them
Personally I think it’s a good idea! Almost everyone likes to be recognized on their birthday. Mail vs door shouldn’t make too much difference as long as it arrives on time
Without a doubt do both! How nice is it to get a card in the mail or even delivered to the door.. people appreciate that more than they care to admit do it!
I started doing it this year for lease signers only, no minors and I've had residents come with tears & thank you telling us we were only ones to remember their bdays, so its been positive for our complex!!!