Why do you charge non refundable pet fees and pet rent?

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4 years 3 months ago #42139 by Leticia Acosta
Why do you charge non refundable pet fees and pet rent?
4 years 3 months ago #42139 by Leticia Acosta
Amy West
4 years 3 months ago #42140 by Amy West
Income mostly- and it helps to offset the pet costs- damage/ poop bags that are provided. Even upkeep of pet parks
4 years 3 months ago #42140 by Amy West
Leticia Reyes
4 years 3 months ago #42141 by Leticia Reyes
I'm trying to explain it to a resident in a way that they are not feeling robbed.
4 years 3 months ago #42141 by Leticia Reyes
Rebecca Ann
4 years 3 months ago #42142 by Rebecca Ann
We ALWAYS replace carpet after a pet lives in the apartment. And that’s where it goes to offset the extra cleaning and preparations for the next tenant
4 years 3 months ago #42142 by Rebecca Ann
Paula Lewis
4 years 3 months ago #42143 by Paula Lewis
It cost the community additional funds to pick up and sanitize the common areas, etc. and the fees help to recoup the cost of the additional work.
4 years 3 months ago #42143 by Paula Lewis
Shawn Barnes
4 years 3 months ago #42144 by Shawn Barnes
We charge 350 per pet non refundable fee so we don't have to charge a monthly pet fee
4 years 3 months ago #42144 by Shawn Barnes
Sonna Renae
4 years 3 months ago #42145 by Sonna Renae
To cover all the expenses that come with pets. Pet waste bags/stations, man power to clean poop, de-fleaing the property, etc. Dog bags alone are $300 to $500 a month depending upon the size of the property.
4 years 3 months ago #42145 by Sonna Renae
Leticia Reyes
4 years 3 months ago #42146 by Leticia Reyes
Jeez guys now i feel dumb. Lol i was thinking alot of this but with these residents i just feel it won't be a good enough answer. But she's good now with the answers y'all have provided
4 years 3 months ago #42146 by Leticia Reyes
Paula Lewis
4 years 3 months ago #42147 by Paula Lewis
Leticia Reyes don’t feel dumb. Questions are good and we all make it together.
4 years 3 months ago #42147 by Paula Lewis
Aimee Leatherman
4 years 3 months ago #42148 by Aimee Leatherman
Replied by Aimee Leatherman on topic Why do you charge non refundable pet fees and pet rent?
Leticia Reyes don’t feel dumb, I see responses I didn’t think of. I usually say it’s for additional wear and tear on the apartment- never really thought of the additional costs like waste bags.
4 years 3 months ago #42148 by Aimee Leatherman
Tony Leon
4 years 3 months ago #42149 by Tony Leon
We only charge a $300 pet deposit for a cat, and that's it! The owner thinks that "Pet Rent" is ridiculous and I agree with her. She's just NOT greedy.
A non-greedy owner/boss. Anyone ever met one or heard of one?
4 years 3 months ago #42149 by Tony Leon
Anonymous
4 years 3 months ago #42150 by Anonymous
Tony Leon greed is such an ugly word and I would never associate it with my owners, and we’re constantly looking for new income streams. Every dollar I bring in the company with a pet fee, or a reserved parking spot, or laundry income is represented in my bonus... sounds more like generosity to me.
4 years 3 months ago #42150 by Anonymous
Rachel Lynette Payton
4 years 3 months ago #42151 by Rachel Lynette Payton
Replied by Rachel Lynette Payton on topic Why do you charge non refundable pet fees and pet rent?
Tony Leon agreed, happy residents who dont feel like they're being taken advantage of are likely to STAY!! Less turn over means lower costs, means more income for owner too, and therefore still gets reflected in bonuses....
4 years 3 months ago #42151 by Rachel Lynette Payton
Grant Williams
4 years 3 months ago #42152 by Grant Williams
Replied by Grant Williams on topic Why do you charge non refundable pet fees and pet rent?
Your owner may be losing money which will eventually put her out of business, or your owner's insurer thinks your a pet-free community. So your owner may not be greedy, but she's either a terrible businesswoman or a liar. #TruthBeTold.
4 years 3 months ago #42152 by Grant Williams
Lisa Trosien
4 years 3 months ago #42153 by Lisa Trosien
Most companies charge fees for these reasons: 1. Income 2. They can, because their competitors do so 3. People will pay them (for the most part).
4 years 3 months ago #42153 by Lisa Trosien
Sharon Short
4 years 3 months ago #42154 by Sharon Short
Property liability insurance also skyrockets when you become a "pet friendly" property. Very expensive
4 years 3 months ago #42154 by Sharon Short
Sharon Short
4 years 3 months ago #42155 by Sharon Short
Reba Shahan we require $100,000 liability insurance
4 years 3 months ago #42155 by Sharon Short
Roxann Fabela
4 years 3 months ago #42156 by Roxann Fabela
Animals as we can’t say pet nomore have to pay rent too you can’t live anywhere for free
Wait only during this pandemic lol
The other fee is for damages from animal
Like carpet and treatments that are done
4 years 3 months ago #42156 by Roxann Fabela
Anonymous
4 years 3 months ago #42157 by Anonymous
Because pets tear up an apartment. My cleaning lady has to pick up a mountain of dog crap every week. And because we’re one of the few that doesn’t have breed restrictions. So, you can bring your pit, but I need to be paid for it.
4 years 3 months ago #42157 by Anonymous
Lawrence Traub
4 years 3 months ago #42158 by Lawrence Traub
Replied by Lawrence Traub on topic Why do you charge non refundable pet fees and pet rent?
Erik McKinster we started to use a program called Poo Prints and made it mandatory. We now have a 99% pickup compliance at the communities where we use it.
4 years 3 months ago #42158 by Lawrence Traub
Alec Batchelder
4 years 3 months ago #42159 by Alec Batchelder
Replied by Alec Batchelder on topic Why do you charge non refundable pet fees and pet rent?
Erik McKinster We charge a $45 doggie DNA fee to offset the cost. Definitely helps with people picking up after their pets.
4 years 3 months ago #42159 by Alec Batchelder
Jessica Portch
4 years 3 months ago #42160 by Jessica Portch
Replied by Jessica Portch on topic Why do you charge non refundable pet fees and pet rent?
Pet fees are a non-refundable fee paid for allowing you to have a pet in the home. Pet rent goes towards our community upkeep on our dog park, dog bag replacements, cleaning pet waste throughout community
4 years 3 months ago #42160 by Jessica Portch
Lawrence Traub
4 years 3 months ago #42161 by Lawrence Traub
Replied by Lawrence Traub on topic Why do you charge non refundable pet fees and pet rent?
$250 deposit cat or dog. $250 pet fee for cats. $300 pet fee for dogs. $25/mo in pet rent per per. We require all dogs be brought into the office for a mandatory DNA test so we know who is not picking up. It's about 99% effective.
4 years 3 months ago #42161 by Lawrence Traub
Rachel Lynette Payton
4 years 3 months ago #42162 by Rachel Lynette Payton
Replied by Rachel Lynette Payton on topic Why do you charge non refundable pet fees and pet rent?
I don't. Thats what a security deposit is for. You dont charge extra rent for kids, which are just as destructive, sometimes more so than pets. I dont see the point and I would also be asking if I were renting from a place that charges it.
4 years 3 months ago #42162 by Rachel Lynette Payton
Heather Hawpe
4 years 3 months ago #42163 by Heather Hawpe
That's what a pet deposit is for, sure. But that's not what a pet fee is for. Pet fees are not put towards damages caused by the pet after move out. That's an additional charge if no deposit was taken.
4 years 3 months ago #42163 by Heather Hawpe
Anonymous
4 years 3 months ago #42164 by Anonymous
Pet fee is to help with the maintenance of having to buy the poop bags and time - for staff to pick up after their pet.
I don’t charge pet rent
4 years 3 months ago #42164 by Anonymous
Anonymous
4 years 3 months ago #42165 by Anonymous
Jesus Espinoza great answer. I’ve been in the biz a long time and I thought it was just being greedy.... but you are right, the stations and bags aren’t cheap and it does take a lot off effort to clean up
4 years 3 months ago #42165 by Anonymous
Charlotte Garris Wilson
4 years 3 months ago #42166 by Charlotte Garris Wilson
Replied by Charlotte Garris Wilson on topic Why do you charge non refundable pet fees and pet rent?
Because properties with pets are more expensive to maintain. With pet parks, waste stations, additional grounds upkeep, common area cleaning, flea and tick control, carpet/flooring damage. Possible damage to walls and doors. While YOU might have the best pet on earth AND you take excellent care of your pet, not everyone does. Fair housing requires us to charge everyone equally and we must obey the law.
4 years 3 months ago #42166 by Charlotte Garris Wilson
Amanda Smith Buyalos
4 years 3 months ago #42167 by Amanda Smith Buyalos
Replied by Amanda Smith Buyalos on topic Why do you charge non refundable pet fees and pet rent?
Because there are people out there that have pets (not all people with pets) that cause a lot of damage to property. Mainly carpet and padding. We have to replace that because no one wants to move in on carpet that has urine in it. Because carpet depreciates we can only charge a portion back to resident. In 20 years I have had nearly every pet owner fight me on the damages, despite pictures, despite people on our team telling them what it was like when the carpet was pulled up, despite receipts and signed estimates from contractors. And then I have to chase them for the money.
4 years 3 months ago #42167 by Amanda Smith Buyalos
Kathy Bond-Homik
4 years 3 months ago #42168 by Kathy Bond-Homik
Replied by Kathy Bond-Homik on topic Why do you charge non refundable pet fees and pet rent?
Because it is income, bottom line. No different than charging extra for garages, fitness room keys, or any other income providing service. We have to remember, bottom line we are running businesses for business owners. We don’t have to allow pets but if we do, there is a fee for it.
4 years 3 months ago #42168 by Kathy Bond-Homik
Brent Williams
4 years 3 months ago #42169 by Brent Williams
Replied by Brent Williams on topic Why do you charge non refundable pet fees and pet rent?
We have a research report on this! It's free to download, but you have to be logged in (which is also free). www.multifamilyinsiders.com/.../403-2020-06-pet ...
4 years 3 months ago #42169 by Brent Williams
Heather Hawpe
4 years 3 months ago #42170 by Heather Hawpe
In order to keep the property pet friendly. Fees like that help pay for upkeep on our dog wash, pet park, and pet station with bags we provide, keeping a grounkeeper employed to pick up property. We also use the fee to do PooPrints DNA. The fees are for being able to bring your pet, period.
4 years 3 months ago #42170 by Heather Hawpe
Heather Hawpe
4 years 3 months ago #42171 by Heather Hawpe
Let's clarify, a pet DEPOSIT is put towards damages caused by pets. Pet fees do NOT go towards damages caused by pets. A fee is nonrefundable. A deposit is refundable. We do not charge a deposit on pets at my property, just a fee, so if we have to change the carpet out cause the pet peed all over it or tore it up, that's an additional charge on their final account statement.
4 years 3 months ago #42171 by Heather Hawpe
Chelsea Alise Spivey
4 years 3 months ago #42172 by Chelsea Alise Spivey
Replied by Chelsea Alise Spivey on topic Why do you charge non refundable pet fees and pet rent?
Pet fees and rents pay for the cost of picking up pet waste, as well as what was stated above, dog park upkeep, waste stations/bags and what not. Not to mention grounds beautification. Dog pee will kill grass and plants like no ones business.
4 years 3 months ago #42172 by Chelsea Alise Spivey
Margot Brown
4 years 3 months ago #42173 by Margot Brown
We don’t charge security deposits or admin fees but we do charge pet fees and pet rent. It helps to offset most of the clean up costs and pet spa upkeep. We also do a lot of pet events so it helps with that as well. Our fee is $300-400 and rent is $10/month/pet. No one complains about it but the one thing that I have noticed is the sense of “entitlement” pet owners have because they pay pet rent. They never want to clean up behind their pets ????. We’re getting ready to do the Poo Prints program and hopefully it will help
4 years 3 months ago #42173 by Margot Brown
Kathee Collwell
4 years 3 months ago #42174 by Kathee Collwell
Replied by Kathee Collwell on topic Why do you charge non refundable pet fees and pet rent?
Because they’re expensive. Upon move out, we replace baseboards, carpets, blinds, repaint doors and replace glass doors due to scratch marks, rent an ozone machine for days, pick up poop around the property, pay for extra insurance....... the list is long.
4 years 3 months ago #42174 by Kathee Collwell
Myra Defoe
4 years 3 months ago #42175 by Myra Defoe
Non refundable pet fee is because the unit should be treated for fleas...ticks which you don't normally have to do and no matter how clean you are the unit has to have extra cleanup and disinfectant in case the next person is allergic to pet....also to cover any animal damages.. Such as scratches or chewing on walls door frames ect
4 years 3 months ago #42175 by Myra Defoe
Shelly Stewart Johnson
4 years 3 months ago #42176 by Shelly Stewart Johnson
Replied by Shelly Stewart Johnson on topic Why do you charge non refundable pet fees and pet rent?
Sanitation of the unit is extra - tropical treatments most often are needed when a pet owner leaves and the incoming resident is a non pet owner- pet rent for all the extra dog bags, pet stations and grounds to be maintained. Extra charges are due to the extra items non pet owners do not utilize.
4 years 3 months ago #42176 by Shelly Stewart Johnson
Diana Pittro
4 years 3 months ago #42177 by Diana Pittro
Because owners do not take the proper care to avoid pet damages. If it were their home they would do much better. Pets are wonderful and we love them but they cost more at a site for biscuits and bags than resident refreshments. Plus more labor to clean and pick up. LOL
4 years 3 months ago #42177 by Diana Pittro
Jared Thomas Fine
4 years 3 months ago #42178 by Jared Thomas Fine
Replied by Jared Thomas Fine on topic Why do you charge non refundable pet fees and pet rent?
Why charge pet fees for animals that are strictly kept indoors (cats, caged animals, aquariums)? If pet fees/rent do not go to damages, and go to services like pet waste stations, play parks, etc. I understand charging pet fees from an owners stand point of increasing income but where is the justification besides more $$?
4 years 3 months ago #42178 by Jared Thomas Fine
Christy Gomez-Casillas
4 years 3 months ago #42179 by Christy Gomez-Casillas
Replied by Christy Gomez-Casillas on topic Why do you charge non refundable pet fees and pet rent?
Pets also cause alot of damage to the property urine in stairwells, the urine kills the grass, is cost money to have a pet park, pet waste stations and baggies, hallway carpet cleans etc. Also, this is a business.
4 years 3 months ago #42179 by Christy Gomez-Casillas
Robbyn Golden
4 years 3 months ago #42180 by Robbyn Golden
9 out of 10 times the carpets have to be replaced.
4 years 3 months ago #42180 by Robbyn Golden
Nikki Sharp
4 years 3 months ago #42181 by Nikki Sharp
The cost of dog waste stations and maintaining them, the replacement of destroyed landscaping, the maintenance of pet parks, additional flea treatments in apartments and on the grounds, the maintenance tech’s wages to pick up after the people who don’t pick it up themselves (this is not their job!!!), the drywall repairs, paint and time taken form a funny smell on a first floor apartment caused by urine stains running down one marked walls because someone didn’t fix their pet soon enough, the carpet that we can never charge full price for because of the time the carpet has “aged” (but be we would NOT have had to replace it if the pet didn’t urinate all over the house while getting used to a new home or asserting dominance toward a new unauthorized occupant male friend or baby or another new pet in your apartment or building), the amount of unauthorized pet notices our admin team had to put out prior to getting SO many tenants to add a pet who, let’s face it, wasn’t just being “babysat for a friend”, the time spent rehoming pets that are left behind by people that never should have been allowed them in the first place, the time spent asking most people to bring in vaccination records so our insurance is in compliance. I mean that’s just a drop in the bucket after 15 years of watching refundable deposits be less than sufficient to cover the cost of labor and maintenance on a property. Not everyone is a good pet owner and not even the majority of pet apartments will be covered for their entire stay’s related costs with a $300 deposit that everyone wastes more admin time fighting to get back. It’s a financial necessity. Also a Renter Pet owner in Property Management Happy to pay it myself
4 years 3 months ago #42181 by Nikki Sharp