All I want for Christmas is to be off of the Amazon Key call list.

ME TOO!!! They call me 5xs a day. New rep each time!! ????????????????

They are stalker calling me and showing up to my office. Lady called a week ago, Monday a guy shows up and says that the girl who called me was just a call center amazon hired. She calls again I tell her I am now working with a rep that's local and she tells me that there are no reps! WTH

I had 2 reps just visit me today, I am glad this came up, they made it sound so good!

PREACH

I had to tell them to stop harassing me. ????

I told them we will never, ever be interested in any Amazon product again so please take us off the list

I have learned to ask “what size of apartment home are you looking for” and “when are you looking to move”. I love hearing them get frustrated.

Good luck with that! They’re relentless!!

I caved and allowed them to install. Kept getting calls and asked for their boss and told them that I already got it and haven’t received a call since

Yes and have requested to be deleted and they wouldnt. I hate Amazon!!!!!

I had one property where they weren't able to install it due to a compatibility issue and the reps still call and when I explained to them that I've had two different install techs out on two separate occasions and it does not work for that site, they had the nerve to imply I was lying as that wasn't possible. ????????‍♀️ I do not have time to argue with Amazon key reps.

Seriously...they called yesterday and said we have lots of complaints. Then proceeded to ask the name of the property...

Truth! We’ve had it installed for 3 months now and we still get weekly calls to tell us the benefits or should I say lack there of, because it hasn’t made one difference! Majority of drivers still leave the packages on the counter. I have put up multiple signs that they all ignore. I asked one of the responsible drivers on Wednesday what it looks like on his device and he showed me how it works, and the notes do very plainly say, if Luxer package system is full, take to residents apartment! ????????????

We have the thing and I STILL get the calls about it!! Best part is... half the drivers have no clue how to use it so we end up having to show them!! ????

Last time I got the call and denied it YET AGAIN ,
The rep said can I ask you why you don’t like amazon and don’t want us to deliver there? Girl I love for amazon back off

It messed up our intercom system. We made them remove it.

I'm about to get a restraining order. ????

I don’t know why you don’t just sign up for it. It’s free to your community. It takes two minutes

I started blocking the number they call from. I have ZERO time for that

But they just want to ensure safe package delivery! Lol

I went through that for 2 months. I insisted I speak with a manager. They finally stopped calling

No matter how many times you tell them to stop calling they keep calling!!!

Same! And we have it installed already for 3 months. ????????

This is how I did it. When they call, let them know that the property owners will consider it if they offer profit sharing (they don’t). Reference your cable revenue share, vending machines, laundry, etc ancillary income. I demanded at least $1200/month and they could only offer me a $100 gift card. They haven’t called back.

Does anyone actually use the service?!

I do at my property and I love it!!!!!

Did it take some time to work out the kinks? We recently had it installed and the drivers know nothing about it. Hoping it gets better.

Same!! Like 2% of the drivers know about it, completely pointless!!

No, not really. It works like a charm for us. They put a sticker on my call box, so all the drivers see that and buzz right in.
They do still call me, although I feel like its slowing down. I just (as politely as possible) interrupt them and say I already have it. They hang right up.
I hope it works better for you soon!!!!!

Did they not give you the sticker?! Ask for it if not ????

Yes they put the sticker on the door but they say they don’t have access to it... I’ve called about it but no one knows why. One of the drivers said they need to update their system or something. Another of the drivers didn’t know how to log packages into our Amazon Hub locker, would love it if it worked.

I tell them we already have it lol. The confused silence is so amusing.

Omg. They are THE WORST. I can't be more clear at this point and they continue to call. It is so annoying and disruptive. And always from a different number, so you can't even field the call because you don't know????

We got it like a month ago and not a single Amazon delivery person has used it yet and are so confused when we question them about it ????

How did it mess up the intercom?

Has anyone else seen where they destroy the intercom or other lock mechanisms? We've seen it a few times. Thanks!