Love it. I was with the company that helped pretty much helped them build some of the core product. I’ve seen the good, the bad and the ugly. As long as you take the time to learn the moving parts, the system is awesome. I can tell you right now that the people that said they hate it, weren’t taught properly OR compared it to what they were used to and blamed the system for faults because of their perception on how the software should work. Are there more steps sometimes? Ok maybe. But, I would rather one platform with multiple repetitive steps than deal with integrations issues from all the snap-on garbage the other companies acquire and do nothing with
Recommendation: Be as detailed as possible when migrating properties.
Meaning: if there is a blank fill it in with information ( even though it may say optional). Entrata is always changing and those optional fields may become a vital piece of an enhancement in a later release. If you don’t have it completed, you are now playing catch up, and potentially making data bad for the site team and/or causing “bugs” that frustrate everyone.
If you need decide to go with Entrata, I would be happy to guide you through everything. It’s a lot but doable if you take the time. 4 people should be super experts or admins if you go full platform 1 operational (office UI) person , 1 marketing person and 1 accounting person and lastly a person that is the holder of all knowledge that can pass along the education of the software should personnel change That was me at my second PM company.
[email protected] should you need to contact me. Have a great day!