Calling all Entrata users! What’s one feature that you love and use?

Calling all Entrata users! What's one feature that you love and use all the time that other people may not know about?

It’s a dumb feature but I love the search bar in reports. Lol

What? That’s not dumb at all!! Do you know how many times I forget where a report is?? I use the report search all the time!!!

Honestly, I probably use the integration logs the most. I'm also a major dork.

Not a fan at all. Way too many steps to do anything!!!

Coming from AMSI, having to other sites to message, process payments, and process applications. I love Entrata for everything being in one place. Have you used other management sites?

As a former Realpage user who is using Entrata only now ... I LOVE that I can duplicate my tab and be logged in as many times as I want

This!! I often have 3, 4, 10 tabs with Entrata open. It's helpful when doing training especially.

Honestly, I love the activity logs more than anything. We are/were AMSI users which does not timestamp actions very well. It has saved us on numerous occasions with people making claims that were inaccurate.

FACTS!! Especially when residents claim they didn’t get an email. Umm Karen we see the email was sent on Thursday and you did indeed read it.....

Activity logs for sure. Message center & I just started using the marketing center to customize our website more. We’re transitioning to Entrata core this March & im so excited!

Leasing Center and Call Analysis! Also using the Templates to send messages

Filters and templates on the email to residents.

Contact Points and how customizable everything is.

Parcel alert, message center, lease execution, leasing center.

Email, texts to residents and prospects, templates, documents tab, tons of activity logs. Best system out there!

Marketing Hub, Leasing Center

Website template examples: any website template has a printable pdf of where you can find everything to change on it.
Upload email lists from universities to mass email in Entrata.
Reputation Manager - get every platform connected
Vanity slug switch URLS.

Does anyone know where to find an Entrata user guide? I know they offer the trainings but I need something that I can quickly reference until I have time for the trainings. TIA!

At the top beside the search bar you can click help and reading instructions are available. I think it's the ? Mark. Then type what you want help with.

Covid-19 Hazard notes ... this added feature has been crucial to helping keep my team informed when a resident notifies us of exposure or a positive test.
It is listed as an option (with my company anyway for Managers only) in the activity notes section ... pics below

So does this warning pop up when ever you go to their profile in Entrata?

Yes it does! Love it!

Automated phone calls, if you have access to it in the company settings. It’s great for letting residents know about an emergency, upcoming inspection or community event.

I love Entrata. We came from using AMSI so it's amazing to me. All in one. The residents, ledgers, payment processing, mass messaging.
A few favorites I havent seen mentioned: Utilizing the " in collections" status after we send accounts to hunter warfield.
Accepting payment over the phone and processing right away.
In Set Up, managing what units can be seen on our website for what's available. Example is right now I have a THO so the availability date keeps having to push back. So I just took availability off the site.
In budgets,selecting a certain total from a month, to see exactly what invoices were associated with the accumulated charges.
Being able to easily reset a residents password for them through Household tab.
Being able to see a residents portal as they see it, without logging in as them.

I used Entrata at my prior company and love the activity logs, reporting, and ability to email the notices directly to the residents from Entrata.

Not really a feature but tip. When sending resident messages be sure to click the ‘market message’ feature off or the message will only send to residents who have opted in for marketing messages.