Does anyone do small move out gifts upon a resident moving out?

Does anyone do small move out gifts upon a resident moving out? If so what does that gift look like or what do you do to make a lasting impression?

Is the purpose of this to encourage a good review?

A good review would be a plus but just more as a lasting impression, referrals or if they ever decide to move back

I try to treat all residents with respect and have had numerous residents return.i doubt my owner would ever approve giving a move out gift due to the huge turn around cost of a unit.
Following!

I like this idea! Would possibly do a lottery scratch off with a nice card wishing them much luck moving forward.

Great idea

I think a hand written thank you card would be nice

We send a card with a a hand written note to their forwarding address.

I thought it was the door hittin them in the butt on their way out LOL? Sorry, not sorry lol. Believe me I understand the plethora of reasons why people move! Seriously thank them if applicable for their loyalty and tenancy. Invite them, their friends and family to come back / live there. Maybe a nice thank you card. If funds permit a gift card for groceries or Amazon as moving is expensive.

For one company I had we saved packing boxes that moves ins discarded and offered them to move outs. Less waste and helps with their move

Hand written note on top of a box of goodies.

When a resident gives notice and share that they had a great experience and will miss our community, I reply with well wishes and also ask for a review. I then send a link. I have received many reviews this way. I do not do a move out gift but like the idea to mail a hand written card to the new address.

You could make a move out gift bag with custom address labels with their new address on it, referral cards, change of address form from the post office etc

Um dont wanna be this guy but I wouldn't want to encourage residents to move out..

We wouldn't advertise this and obviously don't promote move outs but we are going to have them whether we like it or not.

Does turning them over to collections count?

Our RM told me that when our tenants move out, if they get their full deposit back, we also send them a $10 caribou or Starbucks gift card and thank them for leaving the unit in great condition.

No we don't give parting gifts just send their deposit. However, at Christmas we do gift out gift cards. We also send gift cards if a tenant gets married or graduates from college, gets a promotion at work, etc. I also take a long term Veteran a holiday meal at Christmas and Thanksgiving. He doesn't drive and has no family in the area.

I don’t want to give gifts to people that leave us unless they were transferring to a sister property. Let’s focus on move-in and retention

You should think bigger, retention, hmmmm, think about it We give both amazing move in gifts and renewal incentives and focus on retention specifically and move in experience. We are trying to set ourselves apart from the normal in our industry. Lets give a small move out gift (card, etc.) To make a lasting impression on a resident. You could receive a positive review, referral and like I said lasting impression or experience. But let's not give anything to a committed resident that's given us thousands of dollars

I have been calling all my notice to vacates. A card is an amazing idea. A resident who has spent so much money with is or even just because is worth the few minutes. Customer service is everything. Love this idea.

When you have a limited budget, you have to focus your energy where you feel like it’s most valuable. It’s not that I think move out gifts are a bad idea but we can’t afford to do them right now. A card is a good idea.

This is a great idea. We currently don't do anything but might consider it now

Thank you card

We do a community diploma. It is good for a return to any event anytime.

Gifting is so important. I wish more folks gifted their community managers.
I think for move in or move out gifts you should go with gifts that give back.
Check out some of the small goods at giftsforgood.com

I'm an advocate of thank you gifts for qualified move-outs. Send a nice note with two small denomination gift cards, one to thank the former resident and one to share with a friend who might be looking for an apartment. Who cares if the former resident keeps them both, they will definitely refer your property if someone asks them if they know of an apartment they can recommend. This is particularly great for student properties.

Maybe a small gift bag with a card wishing them well in their new home that also includes an invitation for them to continue to earn referral incentives with a referral kit--business cards, branded gifts like pens, koozie, etc.