So what do you think I should charge for this trash out?
**** I was being facetious just a rhetorical question posted just for fun***Thank you for all the comments. Will post after pictures***
The tenats were clearly wrong but I hate when property managers take advantage of the situation and their position and charge $100 per piece of furniture and thousands to clean up this trash.
Honestly I would just take a deep breath (just not in the apartment haha) and just not let this mentally drain you because its sooo easy to do because it's outrageous that people can be so inconsiderate. When you see stuff like this don't take it personally. So many people have mental problems and they probably have LOTS of other issues in their life. Our only job is to keep our units occupied and our tenants reasonably happy. I look at this and think this my time to shine as a manger and get this cleaned and rented. As far as chargers your company I would think they have already determined their charges fornthe even this occurs. By the way I have seen so much after 17 years working tax credit and section apartments you would not believe it. From homicide, suicide, and a unit where the ceiling was blacker than the floor. So this is really not bad to me.
Oh no I get it . I posted for fun. I seen much worse I seen ceilings blacked with bed bug feces. 38 cats, 10 urns, 65 boxes, 19 birds and 1 coffee mug in one apartment alone.
Time and material. Seriously. Garbage bags..PPE.. All supplies needed to clean this dwelling up.. then bill them and wait 10 years for the judgement to be paid
I’m sorry but no. This is above and beyond the every day responsibilities of the job.
It’s potentially physically hazardous to those who clean it up and the maintenance team should be doing normal turn work- not cleaning up after people.
Yes, its teribble and irresponsible of the tenants but it's our job to deal with this and we can't take advantage of our position by over charging as some have stated ridiculous price to clean this up of thousands of dollars. Two wrongs don't make this right. So who is going to trash out the unit if it is not your teams jobs? Do you call your regional manager and tell her is not in your job description to handle this? My team and I did what we had to do and we worked together even if I had to help them. No time to sit around a think about whos job it is.
First and foremost it was a rhetorical question. Second of all not only it’s a huge trash out, but doors were damaged, carpet , flooring and appliances . You bet ya I’m charging every little thing they damaged . It’s only fair. 3rd of all I helped with many trash outs and make ready units but at some point I am concerned over my team’s health . The smell in this unit was awful even with two face mask on. I 100% called my regional and we are hiring a bio hazard company to come clean . Take care of your team and they will take care of you
We charge our maintenance salaries x how ever many hours to do this i.e. let's say they make $25 an hour and it takes both of the 3 hours to complete then it would be a total of $150. Hope this helps.
Every lease I have ever seen has a stipulation that the unit must be left clean upon move-out and that charges would be added for damages or cleaning. Your maintenance team is certainly there to “do the job” if and when it’s necessary (although this is borderline hazardous and may require an outside vendor), but the entire point is that it shouldn’t have to be necessary per the terms of the lease. A lease is a legally binding contract, and that includes the language about leaving their unit clean and in good repair upon move-out, and the charges that will incur if they don’t. This is not “taking advantage” as your comment suggested, nor is it over charging or a “wrong”, as you also suggested. A good manager follows the letter of the lease and gets her property’s cost to clean and repair a unit reimbursed by an exiting resident who did not adhere to the lease terms. Time spent by maintenance staff cleaning this mess and repairing the damage is time not spent on standard work orders and routine maintenance.
3 years 11 months ago#45142by Jennifer Campbell Triptow
This is a rarity in most places and honestly depends on the time of year. If it were to happen now we would take care of it. If it were to happen in the middle of turn season we would contract it out. Simple....easy peasy.
Oh my......anything you want to charge but you probably won't get a dime unfortunately..... they won't care if they are in collection as it's probably not the only item on their credit.
How did they get away with this? Don’t you have city inspections or fall/spring preventative maintenance?
We do $50 per truck load and hourly rate as well. Plus I’m guessing carpet replacement.
We charge $20 for each bag of trash, bulk items removal. Is there a cleaning cost sheet printed with the lease? And staff time to trash it out as well.. 8ve had many of those and worst. Good Luck be careful when picking up trash that there is nothing sharp under all of it..
If someone leaves a place in that condition do you really think they will ever show up and pay what they owe? It will just end up as a collection on their credit. Wont ever get a dime.
3 years 11 months ago#45151by Kathy Winfrey Chaney
If you have your staff trash it out, they need to take photos of every single bag they create and just charge based on your charge back chart. Furniture is $100 per piece (couch, frame, box spring, mattress) or as other people recommended- get bids from junk removal companies
Number of hours x hourly cost of labor (the employee's hourly rate + employment taxes + employee benefits) as well as any costs of hauling away bulk items.
So nasty! Put several thousand! It will stay as damages on their credit 9 yrs! Save the pics that long! I always wish these were the judges rental investments! Then they’d hammer!
Its just so appalling that someone would disrespect anothers’’ property that they rent ( and take for granted the clean & beautiful condition that they moved into!) its really a felony when ya think about it!!!! We cant go into another store or office & do that much damage & not get arrested and convicted!!!!!!
3 years 11 months ago#45160by LynnDee Christiansen
Hmmmm by the hour, just pick things up 1 piece at a time.... so I’d say the math works out to be $22.00 per hour x 5 Workers multiplied by 100 hours = CHA-CHING & Deserving!
Hazmat fee for the unsanitary condition entire u it must be sanitized.. 1500 plus 100 per bag plus 100 for each furniture item disposal fee cleaning fee 500 painting 500. Business impact fee 1000...damages...go hard this is ridiculous
Oh heck no! Too much s**t to even charge by the bag! I’d cap the trash charge at $700 and charge $50 per furniture item left behind. What a wreck! This is not the normal trash for our a team. This is horrible. Those numbers didn’t even include any damages. No one said your team shouldn’t have to do it , looks like we all just agreed the tenant needs to be charged. This is NOT common wear and tear .
First I would want to know if the slobs are collectible. That would guide which route I would take. If they or by chance a guarantor are collectible - I would never want to put this on my staff. Would contract it or hire temporary helpers to do. If not collectible would get team together to create a plan.
That won't make a difference with someone like that. Either they are hoarders, which is a mental illness and protected or they are just crappy people who will just live with someone else. You just have to get your hasmat company to come clean it out and chalk it up. Fyi, my oldest brother was a hoarder. We didn't know it until we went to help him move. He made $80,000 per year and drove a Vette but lived in a C property. We opened the door and our mouths dropped. Hoarders don't know they are hoarders. It took us al day and 50 bags of trash. I also took his dog from him. This was 25 years ago
I’m sorry to hear that . This unit was not a hoarder this was a trap house or a drug house. We worked for 2 months to get enough evidence to get them out .
Grab a shovel and large trash can - my guy could do it in a day- but he’s exceptional. The large items will cost you the most to dump, but charge them 1 -2 days of trash out plus the bulk item pick up
3 years 11 months ago#45171by Jennifer Bessette- Cordoba
$500 minimum .... what a pain for your maintenance guys. I usually charge $25 per bag and $50-$100 per furniture item depending on the size. However, I tend to not overdo the trash out charges in case it ever weirdly would go to court. Just to be safe and reasonable.
You apparently have a horder. So sad. Mostly trash the furniture looks like it was once nice. Not different from a full eviction I had from someone going to jail.
After clean up, I'd have a team meeting and find out how come this was not discovered before it got this bad? No service requests? No filter changes or detector battery checks? No pest control calls? No routing inspections?
I have seen worse and as we were trashing out we started to find change every where when all was sid and done there was over $500 in change in this unit.
I've had 2 horrible move outs recently where the tenants just seemed to abandon much of their belongings. I had 2 different companies do the trash out. The better one was $927 and the worse one was $1,300. Those charges were added to the move out statement along with copies of the invoices.