Who do you use for utility billing and are you happy with their services?

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3 years 9 months ago #46167 by Tiffany Smith
Who do you use for utility billing and are you happy with their services? We currently use Conservice and are considering changing.
3 years 9 months ago #46167 by Tiffany Smith
Michael Piraino
3 years 9 months ago #46169 by Michael Piraino
Would love to have a conversation. CWE has been handling submtering for utility billing for 25 years!
3 years 9 months ago #46169 by Michael Piraino
Shelly Griggs
3 years 9 months ago #46170 by Shelly Griggs
We use Entrata but we also have the PM software.
3 years 9 months ago #46170 by Shelly Griggs
Michelle Diaz
3 years 9 months ago #46171 by Michelle Diaz
We use UMS they are great
3 years 9 months ago #46171 by Michelle Diaz
Darilyn Burkman
3 years 9 months ago #46172 by Darilyn Burkman
NWP (realpage product)
3 years 9 months ago #46172 by Darilyn Burkman
Christina Rau
3 years 9 months ago #46173 by Christina Rau
We love Conservice
3 years 9 months ago #46173 by Christina Rau
Topic Author
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3 years 9 months ago #46174 by Tiffany Smith
Have you had to replace any meters since working with them? My owners are concerned that there rates are high for equipment replacement. We have 32 meters that need to be replaced. The quote is $8,000
3 years 9 months ago #46174 by Tiffany Smith
Christina Rau
3 years 9 months ago #46175 by Christina Rau
Yes I believe we did at one property and we got two or three quotes and they were in line with one of the other bids.
3 years 9 months ago #46175 by Christina Rau
Ashley M Anthony
3 years 9 months ago #46176 by Ashley M Anthony
We had Studebaker, but switched to Conservice
3 years 9 months ago #46176 by Ashley M Anthony
Grace Howard
3 years 9 months ago #46177 by Grace Howard
I hated Conservice! SimpleBills was better.
3 years 9 months ago #46177 by Grace Howard
Marilyn Thompson
3 years 9 months ago #46178 by Marilyn Thompson
Multifamily utility.
3 years 9 months ago #46178 by Marilyn Thompson
Felipe Rodriguez III
3 years 9 months ago #46179 by Felipe Rodriguez III
Southwest Utility
3 years 9 months ago #46179 by Felipe Rodriguez III
Chris P. Helmers
3 years 9 months ago #46180 by Chris P. Helmers
I actually have spent the past few years consulting on this topic. Key factors when choosing a provider are integration levels with your PMS, experience they offer your residents, regulatory support (for minimizing risk), and reporting (for maximizing recoupment). If interested, happy to share some more insights!
3 years 9 months ago #46180 by Chris P. Helmers
Vicki Hurley
3 years 9 months ago #46181 by Vicki Hurley
Realpage hoot so far but I loved conservice.
3 years 9 months ago #46181 by Vicki Hurley
Debbie Miller
3 years 9 months ago #46182 by Debbie Miller
We use Yes Energy and I love them.
3 years 9 months ago #46182 by Debbie Miller
Todd Edwards
3 years 9 months ago #46183 by Todd Edwards
We love conservice too. Give ubwest a look if you don’t like conservice.
3 years 9 months ago #46183 by Todd Edwards
Nikki Summers
3 years 9 months ago #46184 by Nikki Summers
Multifamily Utilities, I use them at all my properties and love them
3 years 9 months ago #46184 by Nikki Summers
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3 years 9 months ago #46455 by Janet
We use MultiFamily Utility Corp. and have had many problems, and also residents think their website is not user friendly.
3 years 9 months ago #46455 by Janet