For those of you that use a mobile facilities app, how are you handling the phone situation on site?

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3 years 5 months ago #49368 by Michelle Cornelison-Cruz
Hi! For those of you that use a mobile facilities app, like Facilities Plus by RealPage, which requires an app on your phone or other device, how are you handling the phone situation on site? Are you buying service teams phones, paying for their personal phone, just requiring them to have the app as part of their job...?

I need some real life intel on what y'all are doing please! Thank you!


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3 years 5 months ago #49368 by Michelle Cornelison-Cruz
Andrea Vasold Cosenza
3 years 5 months ago #49369 by Andrea Vasold Cosenza
We bought tablets, they were roughly 89 bucks plus a good case so 100 bucks…We use happyco it works off line then syncs up when you hit wifi
3 years 5 months ago #49369 by Andrea Vasold Cosenza
Anonymous
3 years 5 months ago #49370 by Anonymous
3 years 5 months ago #49370 by Anonymous
Jeffrey Martin
3 years 5 months ago #49371 by Jeffrey Martin
We are using an app site plan for work orders and we aren't buying phones or devices. Teams are using their own devices
3 years 5 months ago #49371 by Jeffrey Martin
Eileen Daly Pervier
3 years 5 months ago #49372 by Eileen Daly Pervier
Just requiring on personal phones
3 years 5 months ago #49372 by Eileen Daly Pervier
Nate Slaton
3 years 5 months ago #49373 by Nate Slaton
We have phones for every tech and supervisor
3 years 5 months ago #49373 by Nate Slaton
Andrea Holaday Bradham
3 years 5 months ago #49374 by Andrea Holaday Bradham
Tablets bought on Amazon. You can get them for $100 with a SIM slot. Then buy the Bring Your Own Tablet plan from StraightTalk at Walmart. 1G of data is $15 a month. Then we don't have to reimburse for personal phone use.
3 years 5 months ago #49374 by Andrea Holaday Bradham
Meredith Marie
3 years 5 months ago #49375 by Meredith Marie
We have IPads. Set up internet in both of my models and in a common area of one of my buildings so it can sync. Mid rise, 417 units and 4 bldgs. Seems to be working fine for the last 9 months or so
3 years 5 months ago #49375 by Meredith Marie
Rebecca Ann
3 years 5 months ago #49376 by Rebecca Ann
Managers and maintenance supervisor gets $50 a month on their check. And techs get $25 a month.
3 years 5 months ago #49376 by Rebecca Ann
Bill Castle
3 years 5 months ago #49377 by Bill Castle
You can set up facilities plus to only download off the employees phones when they’re on a WiFi connection. Thus, you’re not really required to pay for their cell phones.

Not sure how you feel about that… but that’s why they made it that way.
3 years 5 months ago #49377 by Bill Castle
Maggie McDaniel
3 years 5 months ago #49378 by Maggie McDaniel
Mgr and Maint super $55 monthly. All other team $35
3 years 5 months ago #49378 by Maggie McDaniel
Marlena Mourino DeFalco
3 years 5 months ago #49379 by Marlena Mourino DeFalco
Check out the bring your own device (BYOD) suggestions. www.multifamilyinsiders.com/.../byod-model ...
3 years 5 months ago #49379 by Marlena Mourino DeFalco
Anonymous
3 years 5 months ago #49380 by Anonymous
HappyCo and iPad for site. User have the app on their personal mobile Device.
3 years 5 months ago #49380 by Anonymous
Adrianne Luper
3 years 5 months ago #49381 by Adrianne Luper
We purchased iPads and cases for everyone. Put them all on the phone plan so they can sync no matter where they are at. It’s been working pretty good so far.
3 years 5 months ago #49381 by Adrianne Luper
Katrina Encarnacion
3 years 5 months ago #49382 by Katrina Encarnacion
Its an app. No data required and uses barely any battery life. Using own devices.
3 years 5 months ago #49382 by Katrina Encarnacion
Tracy Saffos
3 years 5 months ago #49383 by Tracy Saffos
Also ... there is a security app that basically divides your personal phone into two parts. We use it at RP. My work apps are on the "work" side and all my stuff is on the "personal " side of the phone I own. If I ever left RP, our IT group just deactivates the security app ... which removes everything work related for my phone. Made me nervous at first ... but now I prefer it. I feel like the work data is much more secure. Also less hassle if I lose my phone. Solves lots of issues. It also requires you to have a passcode to open the phone... so no one can steal company data by stealing the phone.
3 years 5 months ago #49383 by Tracy Saffos
Amanda Lynn Gunn
3 years 5 months ago #49384 by Amanda Lynn Gunn
We have an ipad at each property but there is also a reimbursement for employees that require mobile service. They can either keep their phone and be reimbursed a flat amount or they can get a company cell phone.
3 years 5 months ago #49384 by Amanda Lynn Gunn