What do you do with packages that are left at residents doors that no longer live there and no way to contact them?

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2 years 10 months ago #56315 by Tracy Thompson
What do you do with packages that are left at residents doors that no longer live there and no way to contact them and the company want take them back? Thanks
👍: Lilah Poltz
2 years 10 months ago #56315 by Tracy Thompson
Crystal Park-Romero
2 years 10 months ago #56316 by Crystal Park-Romero
Can you call or email the former resident?
2 years 10 months ago #56316 by Crystal Park-Romero
Topic Author
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2 years 10 months ago #56317 by Tracy Thompson
None of the contact info is correct. These are packages in my office when I started a few months ago.
2 years 10 months ago #56317 by Tracy Thompson
Crystal Park-Romero
2 years 10 months ago #56318 by Crystal Park-Romero
If the company doesn’t want them back they are telling you to keep them then open them & keep just prob save that documentation
2 years 10 months ago #56318 by Crystal Park-Romero
Stacey Pichette
2 years 10 months ago #56319 by Stacey Pichette
If it’s been more than a week, just return to sender. And then use this situation to let everyone know you can’t accept packages anymore
2 years 10 months ago #56319 by Stacey Pichette
Allie Gartside
2 years 10 months ago #56320 by Allie Gartside
We attempted contact, if we got ahold of them then we’d have them pick up their packages.

If we couldn’t get ahold of them and company wouldn’t take back then we’d hang onto them for 30 days. After 30 days we would open see if there was any use. If not, trash. You just treat it similar to when they move and maybe leave something behind. Hold it for a certain time, someone either gets it, donate it or trash it.
2 years 10 months ago #56320 by Allie Gartside
Quinn Moore
2 years 10 months ago #56321 by Quinn Moore
Amazon will tell you to keep it or throw away. I say donate it
2 years 10 months ago #56321 by Quinn Moore
Christi Anderson
2 years 10 months ago #56322 by Christi Anderson
There is actually an email and phone number for a department of Amazon that will pick up misdelivered pacakges.
2 years 10 months ago #56322 by Christi Anderson
Renae Maisano
2 years 10 months ago #56323 by Renae Maisano
Hold 2 weeks. Donate them to homeless shelter.
2 years 10 months ago #56323 by Renae Maisano
Jennifer Kemp
2 years 10 months ago #56324 by Jennifer Kemp
I drop them off at the said carrier. Bye!! Here ya go
2 years 10 months ago #56324 by Jennifer Kemp
Alec Batchelder
2 years 10 months ago #56325 by Alec Batchelder
Hold for 28 days, donate, sell or keep after that.
2 years 10 months ago #56325 by Alec Batchelder
Erik Beutler
2 years 10 months ago #56326 by Erik Beutler
2 years 10 months ago #56326 by Erik Beutler
Kiely Barrett
2 years 10 months ago #56327 by Kiely Barrett
Call the resident twice, then RTS through whatever carrier brought it.
2 years 10 months ago #56327 by Kiely Barrett
Darcy Johnson
2 years 10 months ago #56328 by Darcy Johnson
You have no way of contacting and ex resident? No email, phone or forwarding address?
2 years 10 months ago #56328 by Darcy Johnson
Tabatha Pitts
2 years 10 months ago #56329 by Tabatha Pitts
Darcy Johnson sadly this is common with people these days. They think if they don't leave a forwarding address or anything then their final bill won't be due.
2 years 10 months ago #56329 by Tabatha Pitts
Stacey Pichette
2 years 10 months ago #56330 by Stacey Pichette
No way to contact them like bc they weren’t a resident? We require a forwarding address at move out since that’s how security deposits are refunded. If they were a resident and I tried to reach them by phone or text unsuccessfully, I would email them to see how they would like to handle it. If I don’t receive a response within a week, I return it to sender. Usually have to take it to an actual location - the drivers can’t return the package unless there was a signature required for delivery and you refuse to sign for it
2 years 10 months ago #56330 by Stacey Pichette
Amber Daisy
2 years 10 months ago #56331 by Amber Daisy
We hold packages for 30 days. If not claimed then we open them. Items of value are shared between employees.
Same as this past week, a resident had groceries delivered to her door step that did not belong to her. We waited 24 hours for them to be claimed then disbursed the food amongst employees
2 years 10 months ago #56331 by Amber Daisy
Tom DeAngelis
2 years 10 months ago #56332 by Tom DeAngelis
We give them as Christmas presents for our bosses.
2 years 10 months ago #56332 by Tom DeAngelis
Amanda Guyer
2 years 10 months ago #56333 by Amanda Guyer
Facebook message them for pick up. One of mine confirmed but never showed for items found in storage (baby books, photos, etc). She passed away the day after we were messaging. We found her mother through her Facebook page to pick the items up.
2 years 10 months ago #56333 by Amanda Guyer
Miles Scruggs
2 years 10 months ago #56334 by Miles Scruggs
Give them back to the delivery company. They will sort it.
2 years 10 months ago #56334 by Miles Scruggs
Shady Morales
2 years 10 months ago #56335 by Shady Morales
Many refuse to take it in my area. Nobody got time to make 20-30 min phone calls to Fed Ex or Amazon.
2 years 10 months ago #56335 by Shady Morales
Laura Moore
2 years 10 months ago #56336 by Laura Moore
Amazon people won’t take them back- I’ve tried that. I always have to call Amazon
2 years 10 months ago #56336 by Laura Moore
Shady Morales
2 years 10 months ago #56337 by Shady Morales
Keep it after a month if you have exhausted every option to get it to the rightful owner. We have stuff in our back room from 4-5 months back.
2 years 10 months ago #56337 by Shady Morales
Grace Howard
2 years 10 months ago #56338 by Grace Howard
Amazon has told me to either throw them away or keep them.
2 years 10 months ago #56338 by Grace Howard
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2 years 10 months ago #56361 by Caitlin Bell
We attempt to contact the resident. If unclaimed after 30 days, we return to sender or throw away
2 years 10 months ago #56361 by Caitlin Bell
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2 years 10 months ago #56363 by Amanda Gunn
I can't recall a time when a carrier wouldn't let us return to sender...or at least, they took it back. But, I agree with donating to a shelter of you are told to keep it. Keep your documentation.
2 years 10 months ago #56363 by Amanda Gunn