What are some of the tactics management companies engage to audit Bluemoon or lease apps against rent roll?

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2 years 10 months ago #56648 by Richard Bates
Lease Audits: I'm learning here so forgive my ignorance. What are some of the tactics management companies engage to audit Bluemoon or lease apps against rent roll? Confirm things like pet rent/ concessions/deposits/commissions ect. This is a new space for me so I'm trying to learn from the experienced what some of the approaches are. It seems like a big task.
2 years 10 months ago #56648 by Richard Bates
Renee Benson Sellers
2 years 10 months ago #56649 by Renee Benson Sellers
Names match , lease amounts dates, rent, concession, pets, basically anything that has a blank to be filled in and of course if it has been signed.

Someone has to enter somewhere so you check for human errors
2 years 10 months ago #56649 by Renee Benson Sellers
Brenda Andrews Sherrill
2 years 10 months ago #56650 by Brenda Andrews Sherrill
2 years 10 months ago #56650 by Brenda Andrews Sherrill
Susan Davis Vloedman
2 years 10 months ago #56651 by Susan Davis Vloedman
2 years 10 months ago #56651 by Susan Davis Vloedman
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2 years 10 months ago #56652 by Richard Bates
Is this a manual process of spot checking and verifying? Is it done on every lease?
2 years 10 months ago #56652 by Richard Bates
Jack Allen
2 years 10 months ago #56653 by Jack Allen
I’ve found lease audit is exceptionally tedious (same as any audit). But necessary. It’s usually not the software causing probs, it’s the person entering info. Therefore, it requires a person print the lease info and go line by line to confirm everything important (dates, amounts, number of people in unit, and we always add pets while we’re at it).
2 years 10 months ago #56653 by Jack Allen
Ana Flavia Pizzolio
2 years 10 months ago #56654 by Ana Flavia Pizzolio
My company audit leases monthly as in we do lease verification for all move ins and all renewals for that month, before paying commissions. We check name, occupants, lease terms, rent amount, any concessions given, pets and all the spots we have to manually enter data, to see if it matches company policy and the info we have on the system.
2 years 10 months ago #56654 by Ana Flavia Pizzolio
Christine Joy
2 years 10 months ago #56655 by Christine Joy
Before leasing commissions are paid. Leasing agent must submit:
Cover page of lease
Ledger showing 0 balance
Cert of renters insurance
PM should be verifying all information is in software before approval. Corporate does spot checks.
2 years 10 months ago #56655 by Christine Joy
Amy Gutierrez
2 years 10 months ago #56656 by Amy Gutierrez
The first time is the hardest bc you literally have to pull every file to verify the computer is accurate. After that, move ins and renewals don't get filed until they have been audited by the manager.
2 years 10 months ago #56656 by Amy Gutierrez
Rachel Duran
2 years 10 months ago #56657 by Rachel Duran
Valence Docs will do monthly audits between your rent roll and your Bluemoon forms
2 years 10 months ago #56657 by Rachel Duran
Ariel Paulk
2 years 10 months ago #56658 by Ariel Paulk
We started doing Audits via Valence Docs. It’s uses your most current lease in Bluemoon versus the rent roll. You can do it one-time/monthly/quarterly.
2 years 10 months ago #56658 by Ariel Paulk
RJ Keweza
2 years 10 months ago #56659 by RJ Keweza
They make sure the lease matches what is being charged, make sure you’re consistent in qualifying documentation if they look. Following company guidelines. Don’t stress yourself out. Be positive and take criticism if given.
2 years 10 months ago #56659 by RJ Keweza
Vicki Hurley
2 years 10 months ago #56660 by Vicki Hurley
What is the reason for the audit? Company requirement?
2 years 10 months ago #56660 by Vicki Hurley
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2 years 10 months ago #56661 by Richard Bates
From what I have learned there are several factors that can have a significant impact on ROI and revenue. How much does garage / pet rent/ accelerated damages and concessions add up to if not input correctly. What does the wrong expiration date in rent roll vs applicant understanding mean? These are the things I'm trying to learn.
2 years 10 months ago #56661 by Richard Bates
Betsy Callahan
2 years 10 months ago #56662 by Betsy Callahan
I have a file audit sheet I complete for each move in and renewal for the month at month end.
When doing a full property file audit, you just have to go slowly and double check everything- paper file matches rent roll, matches resident card repeat.
2 years 10 months ago #56662 by Betsy Callahan
Melissa Cannata Miller
2 years 10 months ago #56663 by Melissa Cannata Miller
Valence Docs - used them to do audits on all my sites when started with new company. Extremely detailed
2 years 10 months ago #56663 by Melissa Cannata Miller
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2 years 9 months ago #56706 by Brandi Carden
Every year I send out a questionnaire for updated phone numbers, any new occupants (some had babies), vehicle information, employment information and any other demographic information. I also ask for updated ER contacts. This is all uploaded into Yardi and we always have ways to contact people. It is vital.
2 years 9 months ago #56706 by Brandi Carden